How Churches Serve Their Communities
New "Outlook for Outreach" survey shows where congregations meet needs.

Where would Americans be if churches didn't make outreach a priority? Many would feel the pain of unmet needs for basics such as food and clothing, not to mention a slow-down in disaster recovery efforts. For many hardest hit by Hurricane Sandy, it was churches that provided the first signs of relief. In fact, a new survey—Outlook for Outreach—shows that of the 58 percent of churches in America that provide hands-on assistance for causes throughout our country, 75 percent of them engage in national disaster relief efforts.

To better quantify how churches engage in outreach ministries to provide for physical needs within their local communities and the world at large, Christianity Today (CT) and Brotherhood Mutual Insurance Company (BMIC) recently conducted the joint national Outlook for Outreach study. Responses collected during the summer of 2012 from 1,486 church leaders and volunteers involved in outreach reveal that nearly all churches (96 percent) are serving those in their local community, especially in feeding and clothing the poor.

Results show that churches meet—and even exceed—the need for food and clothing at the local level, however, they're providing less hands-on assistance in addressing unemployment and preventing crime and gang-related violence than the perceived need. Along with providing disaster relief, more than half of the churches send teams on in-country mission trips (54 percent) and are engaged in housing construction projects.

Churches are involved in international outreach efforts (70 percent). Fully 60 percent of them fund building projects overseas, including homes, churches, schools, medical clinics, and orphanages, and 53 percent travel abroad to physically assist with the construction work.

Nine in ten churches allow other organizations to use their facility for outreach programs, so churches are opening their doors for others to serve, too. The survey also shows that churches are taking care to select suitable volunteers and provide adequate training before doing hands-on ministry.

"Churches engage in all kinds of outreach efforts," says Dave Lantz, vice president, claims, Brotherhood Mutual Insurance Company. "Church leaders need to be aware of the risks associated with outreach and recognize the importance of managing those risks. It's encouraging that many are already taking steps to minimize them."

The majority of churches say that finding enough funding and volunteers are the two biggest obstacles to doing outreach locally, nationally, and internationally. At the same time, 41 percent of churches report that volunteerism is up for outreach ministries, and nearly half (45 percent) expect their church budget for outreach to increase in the coming year.

According to 62 percent of respondents, the number one result of serving others is a sense of maturing discipleship among those involved. Another added benefit: more than one-third (35 percent) of the respondents say that more previously unchurched people now attend their church as a result of their outreach efforts.

"Outreach and compassion are important hallmarks of church life," said Marshall Shelley, editorial vice president of Christianity Today. "The results of this study show the high percentage of churches and church members that are involved in serving their neighbors locally, nationally, and internationally. If faith must be exercised to remain healthy, then most churches see outreach as the fitness center for faith."

An executive summary of the survey findings is available on and at

This content is designed to provide accurate and authoritative information in regard to the subject matter covered. It is published with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. "From a Declaration of Principles jointly adopted by a Committee of the American Bar Association and a Committee of Publishers and Associations."


Displaying 1–2 of 2 comments

Sam Kalulu

December 19, 2012  12:03am

This is incredible information about how the church can reach out its communities with the gospel. Am a pastor in a small town and surrounded by the community which needs to be reached out with the love of God. Our church appears to have enough for its internal programmes and this hinders our passion for the lost. With your motivation we will look up for more to spare and love our community just like America does.

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Katrina, Sunday School Craft Blogger

December 14, 2012  11:12am

I've been talking to my pastor about exactly this topic over the past few months—how to get our church more involved in serving our community. Thank you for sharing this incredibly thoughtful and thought-provoking blog post. I plan on sending it to my pastor immediately. I look forward to hearing his thoughts.

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