The Importance of Policy Manuals
There's more to workplace justice than good intentions.

Large secular businesses often do better than Christian institutions in creating structures of justice to govern their organizations. Both their size and legal requirements require them to focus on procedures rather than relationships. But when Christian organizations fail to treat their people fairly or to protect the assets with which God has entrusted them, we are rightly embarrassed. Christian organizations need to learn from their secular counterparts how seemingly impersonal structures of justice actually increase trust.

Consider the following true stories:

A staff minister at a local church was called in and fired, effective immediately. No warning had been extended. No program for work improvement had been designed. At the meeting, no explanation was given for the firing. No grounds of appeal were offered. No severance package was tendered. Later, the minister discovered that vicious, unfounded rumors of personal immorality had been circulating, but he was given no opportunity to respond.

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Posted: March 1, 2013
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