Confidentiality is always a high priority among church staff and members. Use this checklist to guage how your church is doing at securing confidential information.
Download a PDF version of this checklist.
Creating a Culture of Confidentiality
Verbal sharing is sometimes overlooked in discussions about church-office confidentiality. On the phone or in person, office employees field questions about personal appointments or express concerns about church members.
Put it in writing.
One church administrator at a large Baptist church on the West Coast said that all office workers must sign a statement of confidentiality before being hired. Employees that breach this rule are dismissed. Several churches include a confidentiality clause in their employee handbooks.
Clear the area.
Information can be leaked unintentionally. If a secretary gets a phone call from a distraught person, the secretary may have ...