Six Questions to Ask When Choosing a Church Management System
Six questions every church should ask when thinking about buying a church management system.
Justin Deeter
Last Reviewed: July 30, 2024
A Church Management System (CMS) is the administrative hub of a church. It stores pertinent information, including membership data, attendance trends, group health, and giving records. Today, there are more options than ever for church leaders to choose from. Here are six questions to ask when looking for a Church Management System for your church.
1. Is It Cloud Ready?
When choosing a CMS, the ability to have your database in the cloud is an important feature to consider. Without cloud services, you can only access your CMS at the physical site of the church. A cloud-based CMS allows you to put information in the hands of key leaders whether they are on site at the church, at home, or half-way around the world.
2. Is It Mobile Ready?
Ask if the CMS has mobile apps developed that are actively supported. Apps allow church leaders to reach into their pockets and with a few taps get the data that they need.
3. Is It User Friendly?
Is the interface cumbersome and difficult, confusing and overwhelming? What about frustrating and off-putting? Many companies allow you to trial their apps and programs for a period of time, which allows you to assess whether the CMS is user-friendly for your volunteers and leaders.
4. Is It Full of Features?
What are your needs as a church? Find a CMS that matches your church’s needs, but also one that your church can grow into as well. Does the developer regularly update the apps with new features? Do you need a CMS that manages group communication and attendance? What about children’s check-in? Online giving? Know the features you need before you go CMS shopping.
5. Is It Reasonably Priced?
An expensive CMS that is used is better than a cheap CMS that isn’t used. Check the pricing structure of each CMS you are considering. Many companies now offer a monthly service fee, which allows you to jump into the CMS with minimal upfront investment. In addition, most developers offer a scalable pricing model depending on the volume of your church’s needs.
6. Is It Actively Supported?
If you have problems with the CMS, how will those problems be fixed? How is their customer support? Does the developer offer any types of training that will help you educate staff and volunteers on how to use it? Everyone encounters snags at some point. When you do, you’ll want a company that’s quick to respond and help you in your moment of need.
Justin Deeter is the founding and lead pastor of Redemption Church in Wilson, North Carolina. He was formerly senior pastor of Forest Hills Baptist Church in Wilson, North Carolina. Find him at JustinDeeter.comand @JustinDeeter.
For information on church IT strategies and solutions, check out the latest version ofChurch IT by Nick B. Nicholaou.
Image: Adobe/IBEX Media
Matching Grants vs. Challenge Grants
Why one is better in church fundraising.
Christopher J. Kopka
Matching grants are a reasonably common tool used in churches, particularly for church planting, as well as ministries and nonprofit organizations. However, a small body of research strongly suggests that challenge grants work more effectively than matching grants in terms of overall fundraising.
Key differences
What’s the difference? A typical matching grant works along the following lines: For every dollar you give, another partner organization/foundation/donor “matches” your dollar with another dollar (or $0.50). According to research, a matching grant is at least somewhat more motivating than a direct appeal for funds.
A challenge grant is subtly distinct from a matching grant, and is often worded along the following lines: “If we raise $X in total, then we’ll also get $Y from some other source.” Or sometimes, “If we get X number of new donors, then we’ll also get $Y from some other source.” A challenge grant is, according to the findings, more motivating than a matching grant.
Challenge grants more compelling?
The fascinating question is, why are challenge grants more compelling than matching grants? My survey of the research has not returned a satisfactory answer. My hunch is that many people have an innate sense both of competition (“I want to meet the challenge”) and of cooperation (“If we do this together, we’ll achieve such-and-such goal”).
In other words, I think challenge grants are better able to bring out the best in us, both cooperatively and competitively. Future research, I’m sure, will shed more light on the validity of my hunch.
There’s a further consideration. Most matching grants I’ve heard about for church planting encourage the planter to go after bigger dollars, rather than a bigger pool of donors (even if those donors represent relatively small amounts).
“If you raise X amount for your church, we’ll match with Y amount.” The practical problem with this approach is obvious: If you lose even one high-ticket donor, you’re in trouble.
Wise to have large base of small donors
Contrast this with the approach of college alumni associations, which reveal the wisdom and long-term sustainability of amassing a large base of small, individual donors. Over time, a few of them will mature into large-dollar donors. But even if most don’t, the natural ebb and flow of donor rolls will have little effect on the association’s ability to meet its fundraising goals, based as it is on volume, not mass.
Ministries—particularly church planters operating under matching grants—tend to do just the opposite. They focus on relatively few, high-ticket donors, at the expense of growing their individual donor base. I strongly believe granting organizations should test a challenge grant structure that matches “sending church dollars” to benchmark growth of the church plant’s donor base. My hypothesis is that, compared to matching grants, the challenge to grow a broad donor base will result in more economically stable and sustainable ministries over the long haul.
Adapted from The Habit of Asking by Christopher J. Kopka. Copyright 2016 by Chris J. Kopka. Used with permission.
Christopher Kopka conducts Habit of Asking workshops for churches. He is president of Thrivent Church Solutions Group. In this role, Kopka leads Thrivent’s church-related businesses and functions, which presently reach over 30,000 churches through products and services provided by Thrivent and partner organizations. He is also the senior vice president for Mergers, Acquisitions & Strategic Partnerships.
Q: Each of our missionaries is responsible for purchasing his or her airline tickets. Would this be considered a tax-deductible contribution or just a personal expense? Further, a church member wants to purchase the ticket so that a participant can go on the missions trip. Is the payment—made directly by the church member to the airline for the participant’s airfare—tax deductible?
Short-term missions trips often involve participants covering their own travel expenses, raising the question: Is airfare for a missions trip tax deductible? Understanding the rules surrounding taxes on mission trip airfare is essential for both participants and donors to ensure compliance with IRS guidelines.
When Is Airfare Tax Deductible for the Participant?
If a participant purchases their own airline ticket to participate in a missions trip, the expense can be considered tax deductible as a volunteer expense. To qualify, the participant must obtain a statement from the church confirming:
The airfare payment is required to perform volunteer services on the missions trip.
No goods or services were provided by the church in exchange for the purchase.
In addition, the participant will need:
A copy of the travel itinerary.
Proof of performing sufficient volunteer services during the trip.
If the trip includes a mix of volunteer service and personal or sightseeing days, only a portion of the airfare is deductible. Specifically:
If personal or sightseeing days make up less than 50% of the trip, a proportional amount of airfare may be deducted.
If personal or sightseeing days exceed 50% of the trip, the airfare is not deductible.
When Is Airfare Not Tax Deductible for a Donor?
If a church member directly purchases an airline ticket for a participant (other than themselves or an immediate family member), the payment is not tax deductible. However, the donation can become deductible if:
The donor gives the money directly to the church.
The donor only suggests that the funds be used for the participant’s ticket.
The church retains full control over how the funds are spent.
This distinction is critical, as IRS guidelines require the church—not the donor—to determine how designated donations are allocated for them to qualify as charitable contributions.
Additional Considerations for Churches and Donors
Churches should ensure proper documentation is provided for participants and donors to comply with tax regulations. Maintaining clear policies and transparent communication with members can help avoid misunderstandings and ensure accurate reporting.
FAQ: Taxes on Mission Trip Airfare
Is airfare always tax deductible for a missions trip participant? Only if the airfare is directly related to volunteer services and meets IRS guidelines.
What documentation is required for deducting airfare? A statement from the church, an itinerary, and proof of volunteer service are necessary.
Can a donor deduct the cost of a ticket they buy for another participant? No, unless the donation is given directly to the church, and the church controls how the funds are spent.
Are mixed-purpose trips partially deductible? Yes, but only if volunteer days exceed 50% of the trip; otherwise, no deductions are allowed.
Frank Sommerville is a both a CPA and attorney, and a longtime Editorial Advisor for Church Law & Tax.
Image: AdobeStock/KN Studio
A Usable Metric for Any Church
Implement data-driven decision making to improve your church’s financial planning with a simple and scalable per-person giving metric.
Matthew Branaugh and Chris Lutes
Data can transform how churches operate, regardless of their size. By adopting data-driven decision making, churches can better understand giving patterns and make informed financial decisions. Norwood Davis from 12Stone Church emphasizes the importance of tracking a per-person-per-week giving metric as a powerful yet simple tool for any church.
How to Track the Per-Person-Per-Week Giving Metric
“Here’s what’s beautiful about this metric,” says Davis. “It’s flexible and scalable, regardless of your church’s size.” To start, follow these simple steps:
Step 1: Create a table with four columns: date, attendance, total giving, and per-person giving.
Step 2: Record the date in the first column, the number of attendees in the second column, and the total dollars given in the third column.
Step 3: Divide the total dollars by the number of attendees and record the result in the fourth column.
With consistent data collection, patterns will emerge. Seasonal highs and lows, holiday changes, and even trends tied to congregants’ pay periods become apparent. For 12Stone Church, these insights shifted their entire budgeting process. “Instead of dividing annual revenue projections equally over 52 weeks, we adjusted our budget to reflect seasonal and other variabilities,” Davis explains.
Visualizing and Interpreting the Data
Once you’ve collected enough data, Davis advises creating a simple graph to identify long-term trends. This process can be done using Microsoft Excel, which offers intuitive tools for graphing. For beginners, online tutorials and affordable Excel classes at local colleges can help build the necessary skills.
“The most important thing is to keep collecting data and think in terms of long-term trends,” says Davis. “The key is to take disciplined, small steps. Just start collecting the data, keep it going, and keep improving.”
Benefits of Data-Driven Decision Making for Churches
Implementing this metric offers several benefits:
Financial Accuracy: Aligning budgets with actual trends improves financial planning and stability.
Seasonal Insights: Identifying seasonal giving patterns helps churches prepare for high and low periods.
Scalability: This metric works for churches of all sizes and is easy to implement with minimal resources.
What are the long-term benefits of tracking this metric? Over time, it helps identify patterns, align budgets with trends, and improve financial decision-making.
Why is per-person giving an important metric? It provides a clear and scalable way to track financial trends regardless of church size.
How do I start tracking data for this metric? Create a table with attendance, total giving, and per-person giving as key components.
What tools can help with data visualization? Microsoft Excel is a great starting point. Affordable online tutorials or local classes can teach you graphing basics.
What I Learned from Advising the Boy Scouts of America During Their Abuse Crisis
An attorney’s advice for organizations on preventing and responding to child sexual abuse.
Richard J. Mathews
A real and critical issue for churches, ministries and youth-serving organizations
Churches, ministries, and youth-serving organizations today must recognize that child sexual abuse is a critical issue. The prevalence rate of people who are victims of child sexual abuse is estimated to range from 1 in 12 to 1 in 7 (8–14%) for men and from 1 in 6 to 1 in 2 (17–51%) for women. Estimates of abuse within organizations and institutions are not available, but media, lawsuits, and anecdotal information suggest it is significantly higher. Child sexual abuse is now the number one reason that churches are sued.
I know that reality only too well.
For 11 years, I was the Deputy General Counsel and then General Counsel for the Boy Scouts of America (BSA). I saw first-hand the cases of child sexual abuse and how devastating they can be on children, families, and even organizations. Organizations and institutions have historically focused on protecting children in their care from sexual victimization from “external threats” (e.g., “stranger danger,” such as breaches of facility security, intercepting children traveling to or from locations or activities, and so on). Particularly because of the experiences of BSA, it has only been over the last two decades that the attention has been turned to the victimization of children from within an organization by those inside, or affiliated with, that organization.
There are many lessons that churches and ministries can learn from the failures of BSA to protect children and protect ministries from the devastating consequences of child sexual abuse.
Lessons Learned the Hard Way
Acknowledgement and awareness of the threat
Data from the Centers for Disease Control in 2006 indicated that 1 in 4 women and 1 in 6 men were sexually abused before the age of 18. BSA had thousands of reports of boys being sexually abused by volunteers, but continued to view them as “aberrations” not worth review and analysis because the number was such a small percentage of BSA’s total membership. Plaintiffs claimed that BSA ignored these reports primarily because it was concerned its image might be damaged.
Law enforcement, government ignored reports of abuse
Even law enforcement and government officials ignored the reports despite awareness of the incidents. It was not until decades later, and a punitive damages verdict of some $20 million in the case brought by six “Jack Does” (anonymous plaintiffs) against the BSA in Oregon, that BSA commissioned a detailed analysis of the more than 7,000 incidents of child sexual abuse in an attempt to determine the magnitude, root causes, opportunities for prevention, and reporting deficiencies.
Communicate, educate, and enlist others in recognizing, responding, reporting, and reacting
Failure to genuinely focus on the welfare of constituents and stakeholders (church congregations and families) can create a blind spot and an inability to be proactive. Churches are, by nature, trusting. According to at least one expert, 93 percent of sex offenders describe themselves as “religious.” By increasing the awareness and engagement of those who would be directly, or even indirectly, impacted by child sexual abuse in your church and community is fundamental in protecting children from abuse. Again, as a result of the Oregon case, BSA made its Youth Protection Training mandatory for all registered adult leaders.
Provide compassion, counseling, and honest responses to victims, victims’ families, and all others impacted by abuse
BSA’s failure to be open, transparent, and sincerely compassionate by its “canned” responses and its perception that victims were only interested in a financial windfall alienated victims, the media, and jurors. This helped result in tens of millions of dollars being paid out in verdicts or settlements. Being responsive, genuinely compassionate, and empathizing with the pain and anguish in incidents of child sexual abuse greatly assists in the healing process of those victimized. Genuinely empathizing with victims and apologizing on behalf of the organization can significantly help reduce the victim’s anger and sense of betrayal. It can facilitate not only a more acceptable resolution but is also an opportunity to learn from victims’ personal experiences how to improve safeguards and assist them and others who have been affected.
In fact, one of those victims whom I met in mediation many years ago is now a close friend. He credits my time with him in mediation as helping his healing and stopping him from finding and killing the perpetrator and committing suicide. I am thankful that despite the anguish he had suffered over the 40 years since he was abused, this wonderful husband and father decided not to end his life. That’s the power of empathy.
Implementation of consistently and universally applied policies and procedures for:
Screening and training of all employees and volunteers;
Reporting of any incident of actual or suspected abuse to the proper authorities; and
Supervision and accountability of all employees, volunteers, and participants, including reporting and addressing “boundary violations” before they might result in abuse.
There is no one-size-fits-all profile of child sexual abusers
Teachers, attorneys, doctors, senators, mayors, police officers, servicemen, youth leaders, church leaders, coaches, counselors, family members, neighbors, married, single, old, young, well-known, and strangers—all have been characteristics of child sexual abusers. This is why screening of all employees and volunteers, no matter how well-known they may be to you or others in your community, is important, along with training everyone as to the policies and the importance of promptly reporting any concerns.
Screening, backgrounding, reference checks and interviews are all essential
Because victims of child sexual abuse generally allege that the organization (church) is responsible for their injuries on the basis of negligent selection, retention, or supervision of the perpetrator, many such cases have been lost due to the failure to implement appropriate safeguards in the selection and supervision of employees and volunteers who work with children. This even applies to other children volunteers (e.g., youth staff). Therefore, screening, background investigations, reference checks, and interviews before the individual’s involvement are essential.
Spot the red flags and warning signs
In many cases, there were several warning signs, red flags that observers (even parents) ignored because they did not rely on their instincts. They overlooked “minor” boundary violations. In hindsight, it became obvious that the abuser had “groomed” the child to develop a relationship of trust and friendship that enabled the abuser to manipulate the child into complying with being sexually abused. Everyone must be trained to recognize and report any such occurrences. Early recognition and intervention can prevent abuse.
Children victimizing other children
So far, the sexual victimization of children in their care by staff members who have developed an acquaintance relationship has presented the greatest problems for such organizations. But organizations are now more often recognizing cases in which children are victimizing other children. Of all sexual crimes committed against children, over one third (36%) are committed by other children. Approximately 1 out of every 4 (27%) child sexual abusers started sexually abusing children when they themselves were children. The average age at which abusers committed their first criminal sexual assault was 14 years old.
The cost of developing and implementing a reasonable program to protect children is significantly less than the cost of a single adverse judgment for a serious incident. One of the biggest obstacles in implementing these strategies is getting organization members and the public they serve to accept and integrate the reality that the sexual victimization of children is not always by “evil predator strangers” and that there are ways to reduce the risk of child sexual abuse. But organizations have to be willing to change their policies and, in some cases, their cultures.
Richard J. Mathews is a licensed attorney in the states of Michigan and Texas. He served as the Deputy General Counsel and then General Counsel with the Boy Scouts of America for 11 years. He currently lives and works in Arlington, Texas, and can be reached at RichardJ.Mathews@gmail.com.
Image: AdobeStock/Cloud Cap
Who Should Know What People Give at Church?
Discover six approaches to managing church giving records and promoting financial stewardship with integrity.
The question “Who should be able to see individual church giving records?” is difficult to answer. Indeed, it is such a difficult question that I will not attempt to give a concrete answer. I will let you know what I’ve done in the past and six perspectives:
1. The lead pastor and one layperson
This perspective argues that financial stewardship is a spiritual discipline, and the pastor should have access to individual giving to be able to see how the members are doing in this regard. The layperson, of course, is the person who actually keeps the records.
2. One layperson who guides the pastor
The layperson again is the member keeping financial records. He or she is the only one who has access to giving records. But that person is able to share information with the pastor or other leaders as needed. For example, the financial secretary can inform the pastor or elders about potential future elders according to their giving patterns. I took this approach as a pastor. I did not have access to individual giving patterns, but our financial secretary would let me and other leaders know if a person should be eligible for a leadership role according to that person’s stewardship in the church.
3. One layperson only
In this example, only the financial secretary (or equivalent) has access to individual giving records. He or she does not provide any input that would reflect this information.
4. A key group in the church
In some churches, this group is the elders. In some other churches, it is the nominating committee.
5. A staff person other than the pastor and a layperson
The pastor is specifically precluded from individual giving visibility. Instead, another staff person, such as an associate or executive pastor, has access to the records along with the financial secretary.
6. No church members
No church member can see the records. Instead, a non-member is recruited or hired to keep the records, but that person does not share the information with any church members.
There are certainly different options and different variations of these options. I can see some rationale in each of them.
This postwas adapted from an article that first appeared atThomRainer.comon April 13, 2016. Thom S. Rainer serves as president and CEO of LifeWay Christian Resources. Among his greatest joys are his family: his wife Nellie Jo; three sons, Sam, Art, and Jess; and ten grandchildren. Dr. Rainer can be found on Twitter@ThomRainerand atfacebook.com/Thom.S.Rainer.
Image: Ozge Emir | Getty
Do Overtime Hours at Church Camp Qualify as an Exemption?
Overtime hours for part-time employees is just one of several key compensation considerations.
Q: We have a camp trip this summer and are looking to send one of our part-time hourly employees. This will require them to essentially be working the entire trip. Are we required to pay overtime for all hours worked or are there exemptions for “camp” time? I have seen mention of exemptions of camp counselors, but it seems since they are already a regular employee that we may be crossing a line.
Understanding labor laws and regulations
The Fair Labor Standards Act (FLSA) and US Department of Labor (DOL) regulations do recognize an exemption from overtime pay for employees of an organized camp operated as a “distinct physical place of business.”
See 29 U.S.C. 213(a)(3); 29 C.F.R. § 779.23. Under the facts described, it is unlikely the part-time hourly employee will qualify for this statutory overtime exemption, either because the employee is employed by the church, and not by a camp with a “distinct physical place of business,” or because the camp trip is not an organized camp (or perhaps for both reasons).
But the inquiry should not stop here.
‘Volunteer’ v. ‘Employee’
The DOL has recognized a narrow exception from the definition of employment, an exception in which an employee of a nonprofit organization “volunteers” in an activity sponsored by the organization. In determining whether an individual’s participation in an activity is as a “volunteer” and not an “employee,” the DOL considers several factors, including whether the services are:
Offered freely without pressure or coercion;
Of the kind typically associated with volunteer work; and
Different in nature from the employee-volunteer’s normal work activities.
Therefore, if the camp trip will be attended by youth of the church, and the part-time hourly worker’s normal duties include working with the church’s youth, then this exception would not apply.
However, if the employee’s normal duties are different in nature, such as providing finance and accounting services, then this exception for volunteers should apply so long as the employee is not required to participate (a requirement to participate would alter the nature of the employee’s participation from “voluntary” to “within the scope of employment”).
Set clear policies
To ensure that volunteer services are distinguishable from work performed within the scope of the employment relationship, the church’s governing body should establish policies governing the conditions under which church employees may volunteer and requiring job descriptions with sufficient detail to clearly distinguish employment services from volunteer services.
If the employee is not exempt from overtime pay and doesn’t qualify as a volunteer for the camp trip, then given that the employee will “essentially be working the entire trip,” the church must determine how many hours are considered “work hours” for the purpose of determining compensation, including overtime pay.
In general, an employee must be paid for hours worked.
The importance of “sleep time” arrangements
When an employee is essentially on duty around-the-clock, DOL regulations permit the employer and the employee to mutually agree to exclude from hours worked (i) sleep time of not more than eight hours, (ii) mealtimes where the employee is completely relieved of duty, and (iii) rest periods (e.g., breaks) of not less than 30 minutes (see 29 C.F.R. §§ 785.18, 785.19(a), 785.22). To qualify as excluded sleep time, the employer must provide the employee with “adequate sleeping facilities” where the “employee can usually enjoy an uninterrupted night’s sleep” (29 C.F.R. § 785.22(a)).
If the employee’s sleep time is interrupted by employment-related duties, then the hours related to the interruption must be included in hours worked (29 C.F.R. § 785.22(b)).
Further, if the employee cannot get at least five hours of sleep during the eight-hour sleep period due to employment-related interruptions, no portion of the sleep time is excluded from hours worked (29 C.F.R. § 785.22(b)). It is important that an employee’s sleep time, meal times, and rest periods are documented to ensure there are records supporting the hours worked.
Other considerations
Depending on the activities (both planned and unplanned) on the camp trip, it may be difficult, if not impossible, to allow the employee mealtimes where the employee is completely relieved of duty.
In addition, the nature of many camp trips, particularly those involving youth, often result in short nights with fewer than five hours of sleep. Accordingly, it is conceivable that an employee would be eligible to be compensated for every hour of the day.
The FLSA does not require that all hours worked be compensated at the same rate, however. Therefore, with advance notice to the affected employee, it is possible to pay the employee a lower rate for hours worked during the camp trip.
It is advisable to establish that the lower rate is consistent with the rate paid to similarly situated persons performing the same duties that the part-time employee in the question will be required to perform during the camp trip. For example, if the employee’s normal hourly rate is $15 per hour, but the industry standard for employees performing these duties is $9 per hour, then paying a lower rate for these services is permissible and defensible. Note that the lower rate cannot be lower than the applicable minimum wage.
Final thoughts
An employee cannot waive their right to compensation for hours worked or overtime pay.
While the camp trip may be to a camp facility owned and operated by the church, it is likely that the overtime exception for camp employees will not apply for a part-time church employee because of rules that do not permit interchanging employees between camp and non-camp activities.
From the description of the employee in the question as a “part-time hourly employee,” we can assume that the employee is a nonexempt employee for DOL wage and hour purposes and therefore not exempt under another regulation.
There are state wage and hour laws which should be examined to ensure that they do not provide an employee with additional benefits not provided by the FLSA.
If the part-time employee can be properly classified as a “minister,” additional research would need to be performed to determine if the so-called ministerial exception applies.
Ted R. Batson Jr. is a CPA and tax attorney, and serves as a partner and Professional Practice Leader – Tax for CapinCrouse LLP, a national CPA and consulting firm. He speaks and teaches frequently for national conferences and organizations on exempt organization and charitable giving matters.
Image: getty/boonchai wedmakawand
Creating a Successful Church Succession Plan
When planning for a ministry leader’s successor, the best time to start is now.
Many ministries only think about succession planning if they have a senior leader near or past the standard retirement age. This thinking does not take into consideration any surprise transitions, lengthy absences, or the importance of many other leadership positions: all considerations that are important from a risk-management perspective.
A few years ago, I knew three ministries that all experienced a tragedy unexpectedly striking their senior leaders. Two of those leaders passed away suddenly, and one was diagnosed with an aggressive form of cancer. Each organization scrambled to find solutions, and some were better prepared than others. It was an eye-opening experience for me, as an outsider, to consider what should be learned from their difficulties.
For some denominationally-affiliated churches, there may be formal structures and procedures in place that must be followed for succession planning. (If in doubt, check with your denomination or governing authority first.) For churches without such a mandated structure, however, crafting a succession plan requires key considerations. For these churches, creating a succession plan requires the cooperation of the church’s governing board as well as the leaders whose roles are being considered. If the parties don’t understand the importance of this project, it is unlikely to get the support and attention required to make it successful.
Making a Plan: First Steps
Start by determining which roles are the most critical and therefore require contingency plans. This should certainly include the senior pastor, and depending on your church, it may also include associate pastors, the executive pastor, and the business administrator (as well as the school principal or other key ministry leaders).
After this is accomplished, make sure up-to-date job descriptions are available for each of those positions. The descriptions should include the required tasks and outcomes, desired education and experience, and necessary competencies.
Once you have considered “who,” you should look at “why.” An absence may be the result of any of the following:
Death
Serious illness or injury
Moral failure
Resignation
Firing
The circumstances will change the response, such as whether the vacancy should be filled temporarily or permanently. There are also different factors to consider depending on whether the individual left willingly or under duress. Clear and effective communication with the congregation during this time will be critical, and these factors play a significant role in that task.
Establishing a Final Solution
The next step is to determine what the ultimate solution is—and what steps are necessary to get from where you are now to where you would like to be.
Having replacements on staff who are trained for the position they would assume is optimal. While that is often not the case, it should be considered in this planning process (and also when hiring for any new positions).
The goal is to identify the best candidates and then adequately prepare them for their future roles. Often employees desire to grow in their careers and seek to take on new challenges. Recognizing their leadership potential and intentionally investing in them will likely lead to more engaged staff as well as better candidates for succession.
A formal mentoring and coaching program can be a helpful tool in preparing future leaders. As senior leaders identify staff members who may play significant roles in the future of the church and may take over their positions someday, they should invest deliberate and thoughtfully planned time in those staff members. It is important to gain a clear understanding of what their strengths are and what areas they need to develop to be prepared to take on the added responsibility.
Such mentorships can help potential future leaders prepare both personally and professionally. A leadership position can take a toll on an individual’s personal life; preparing future leaders in advance would be a blessing. Professional help could involve coaching through opportunities as they arise, suggesting professional readings or conferences to attend, and promoting an awareness of how specific situations could be handled more effectively. This takes an investment of time by current leaders in your ministry, but if done consistently and intentionally, it will yield beneficial results long-term.
Don’t Wait to Get Started
As with any other policies or procedures, succession planning is not something you can do once and put on a shelf. You should revisit your policy periodically to ensure the strategy—including roles and plans—is up-to-date. Remember, too, that after a transition is made, the planning process needs to start again to consider the possibility of that individual’s eventual transition out.
You don’t want your leaders to think you are planning prematurely for their home-going, but you do want them to understand the vital role they play and the impact their departure will have on the ministry. Those who desire to finish well or even leave a lasting legacy should be supportive of this process and appreciate its importance.
Rather than waiting for the perfect time or the perfect solution, get started now! Don’t delay any longer, and do make sure you are documenting the process as you go, so nothing gets lost through communication channels, committees, meetings, or the passage of time.
Vonna Laue has worked with ministries and churches for more than 20 years. Vonna was a partner with a national CPA firm serving not-for-profit entities through audit, review, tax, and advisory services. Most recently, she held the role of executive vice president for a Christian ministry that works to enhance trust in the church and ministry community.
Image: adventtr | Getty
Assumption of Risk Forms: A Legal Blind Spot for Many Churches
Without careful legal review, these forms are useless to churches.
Key point 10-16.06. A release form is a document signed by a competent adult that purports to relieve a church from liability for its own negligence. Such forms may be legally enforceable if they are clearly written and identify the conduct that is being released. However, the courts look with disfavor on release forms, and this has led to several limitations, including the following: (1) release forms will be strictly and narrowly construed against the church; (2) release forms cannot relieve a church of liability for injuries to minors, since minors have no legal capacity to sign such forms and their parents’ signature does not prevent minors from bringing their own personal injury claim after they reach age 18; (3) some courts refuse to enforce any release form that attempts to avoid liability for personal injuries on the ground that such forms violate public policy; and (4) release forms will not be enforced unless they clearly communicate that they are releasing the church from liability for its negligence.
Overview: Why Churches Use Release Forms
The purpose of release forms
”The main purpose of a release typically is the voluntary relinquishment of a claim or right by one who, absent the release, could have enforced such a claim or right.” Penunuri v. Sundance Partners, 257 P.3d 1049 (Utah App. 2011).
Churches, schools, and youth-serving ministries often ask event participants to sign forms intended to protect the organization from liability for injuries caused by its own negligence. These are commonly called:
Release forms
Waivers of liability
Assumptions of risk
Many organizations use forms they find online without legal review—a risky move that can render the forms ineffective or even unenforceable.
Key Points Church Leaders Must Understand
What release forms are and how they work
Legal requirements for enforceability
State law differences
Why some forms are rejected by courts
Special considerations for minors
The role of indemnification and hold harmless clauses
How release forms impact insurance and risk management
This article explains each point and summarizes leading court cases involving churches and charitable organizations.
Definitions and Purposes of Release Forms
A release form is an agreement where one party releases another from liability. It can be:
Retroactive – Often used in legal settlements
Prospective – Used before an activity to waive future claims (most common for churches)
Waiver is a legal term for giving up a known right.
Assumption of Risk means a person voluntarily accepts the risk of harm from a known danger.
“Assumption of risk means that the plaintiff, in advance, has given his express consent to relieve the defendant of an obligation of conduct toward him.” —Cohen v. Five Brooks Stable (Cal. App. 2008)
“The main purpose of a release typically is the voluntary relinquishment of a claim or right.” —Penunuri v. Sundance Partners (Utah App. 2011)
Most release forms combine release and assumption of risk language.
Types of Assumption of Risk
Express: The participant signs an agreement.
Implied: The participant knows the risk but proceeds anyway.
“Express assumption occurs when parties agree in advance that one of them is under no obligation to use reasonable care.” —Scott v. Pacific West Mountain Resort (Wash. 1992)
Note: In many states, implied assumption of risk has merged with comparative negligence laws.
Exculpatory Clauses: These are sections of a contract that aim to relieve a party of legal blame. The term comes from “exculpate,” meaning to free from blame.
Why Legal Counsel Matters
Using generic or out-of-state templates can lead to serious problems. For example:
The importance of legal counsel
The importance of legal counsel in drafting release forms is illustrated by a recent federal court ruling in Tennessee. Hayward v. Trinity Church, 2015 WL 1924552 (M.D. Tenn. 2015).
A federal district court in Tennessee ruled that an agreement between a church and a church employee to arbitrate all employment disputes was enforceable, and therefore a dismissed church employee’s lawsuit seeking unpaid overtime compensation had to be arbitrated.
However, the court noted that the agreement contained a “venue clause” mandating that any arbitration occur in Orange County, California, and referencing several remedies employees can assert before the California Department of Fair Employment and Housing. Clearly, the church was using a template that was intended for use in California, and neglected to make it Tennessee-specific. An attorney would have flagged this provision, and spared the Tennessee church of the needless expense of litigating in California.
In Hayward v. Trinity Church (M.D. Tenn. 2015), a church used a California-based agreement with a venue clause requiring arbitration in California. The court noted this was inappropriate for a Tennessee church and enforceability was compromised.
Always consult an attorney to ensure your release forms comply with local laws and context.
What Makes a Release Form Legally Valid?
To be enforceable, a release form must meet standard contract requirements:
1. Two or More Parties
Typically between the church and participant.
2. Consideration
Something of value must be exchanged.
Example: Valid Consideration
“In consideration of participating in [event], I release the church from liability.”
Example: Invalid Consideration
“I release the college from liability.” —No benefit is offered in return.
Courts do not assess the amount of consideration. Even a “peppercorn” is enough. —Mandel v. Liebman (N.Y. 1951)
3. Definiteness
Terms must be clear and understandable.
4. Legal Capacity
Parties must be mentally capable and at least 18 years old.
5. Mutual Assent
Must be a “meeting of the minds.”
Cannot be obtained through fraud, mistake, undue influence, or coercion.
6. Legality
The agreement must not violate public policy or seek to excuse gross negligence.
Why Some Release Forms Fail
Courts may invalidate release forms for:
Gross negligence or intentional acts
Lack of consideration
Ambiguity
Unequal bargaining power
Violating public policy
Unconscionability (overly harsh terms or hidden clauses)
“The law does not favor exculpatory agreements because they encourage a lack of care.” —Walters v. YMCA (N.J. App. 2014)
Special Issues with Minors
Most states do not allow:
Minors to sign enforceable contracts
Parents to waive a child’s future injury claims
“The strong policy in favor of protecting children must trump any competing interest.” —Galloway v. State (Iowa 2010)
A few states have laws allowing parental waivers, but often only for specific activities (e.g., skiing, equine events) and with limits.
Practical Implications for Churches
Church leaders should:
Always consult legal counsel when creating or using release forms
Avoid relying on templates without state-specific review
Be aware that gross negligence cannot be waived
Understand that forms signed by or on behalf of minors may be unenforceable
Use clear, unambiguous language in all documents
Risk management tip: Even with a valid release form, insurance coverage may still be affected by how courts interpret liability.
Conclusion
Release forms are useful risk management tools, but they come with strict legal standards. Courts scrutinize them carefully, especially when they attempt to waive claims involving minors or gross negligence.
Churches that understand these legal nuances—and craft their forms accordingly—can reduce risk and better protect themselves legally.
State Statutes Allowing Parents to Sign Preinjury Releases on Behalf of Their Minor Children
Note: Do not rely on this information without first consulting with legal counsel.
State
Statute
Text of Statute
Alaska
AK Stat. 09.65.292
(a) Except as provided in (b) of this section, a parent may, on behalf of the parent’s child, release or waive the child’s prospective claim for negligence against the provider of a sports or recreational activity in which the child participates to the extent that the activities to which the waiver applies are clearly and conspicuously set out in the written waiver and to the extent the waiver is otherwise valid. The release or waiver must be in writing and shall be signed by the child’s parent.
(b) A parent may not release or waive a child’s prospective claim against a provider of a sports or recreational activity for reckless or intentional misconduct.
AK Stat. 05.45.120
A ski area operator may not require a skier to sign an agreement releasing the ski area operator from liability in exchange for the right to ride a ski area tramway and ski in the ski area. A release that violates this subsection is void and may not be enforced.
Arizona
AZ Stat. 12-553
A. An equine owner or an agent of an equine owner who regardless of consideration allows another person to take control of an equine is not liable for an injury to or the death of the person if … the person or the parent or legal guardian of the person if the person is under eighteen years of age has signed a release before taking control of the equine.
B. Subsection A does not apply to an equine owner or agent of the equine owner who is grossly negligent or commits willful, wanton or intentional acts or omissions.
Colorado
CO Stat. 13-22-107
A parent of a child may, on behalf of the child, release or waive the child’s prospective claim for negligence.
Nothing in this section shall be construed to permit a parent acting on behalf of his or her child to waive the child’s prospective claim against a person or entity for a willful and wanton act or omission, a reckless act or omission, or a grossly negligent act or omission.
Florida
FL Stat. 744.301(3)
Nothing in this subsection limits the ability of natural guardians [includes parents] on behalf of any of their minor children, to waive and release, in advance, any claim or cause of action against a noncommercial activity provider, or its owners, affiliates, employees, or agents, to the extent authorized by common law.
Virginia
VA Stat. 3.2-6202
No participant or parent or guardian of a participant who has knowingly executed a waiver of his rights to sue or agrees to assume all risks specifically enumerated under this subsection may maintain an action against or recover from an equine activity sponsor or an equine professional for an injury to or the death of a participant engaged in an equine activity. The waiver shall give notice to the participant of the intrinsic dangers of equine activities. The waiver shall remain valid unless expressly revoked in writing by the participant or parent or guardian of a minor.
Richard R. Hammar is an attorney, CPA and author specializing in legal and tax issues for churches and clergy.
Image: Regina Podolsky | Getty
A 16-Point Evaluation for Assumption of Risk Forms
Consider these key points in evaluating the validity of a release or assumption of risk form.
Many churches nationwide use some version of waivers and release forms with their events and activities, especially ones involving children and youth. Leaders wish to notify participants—or the parents or guardians of participants—about the potential risks involved.
They want a signature signaling the participant or parent acknowledges those risks and will not attempt to hold the church legally liable should one of those risks somehow result in an injury either to themselves or their children.
While waivers and release forms are an important part of a church’s risk management strategy, they aren’t perfect. They can help limit a church’s legal liability but often, they cannot fully eliminate it.
Unfortunately, many church leaders get lulled into a false sense of security about these documents, and these misunderstandings can lead to costly situations.
16 key points to consider when creating and using waivers and releases at your church
Point 1
Release forms will be strictly and narrowly construed against the church.
Point 2
The courts are more likely to enforce a customized release or assumption of risk form than a generic form found on the internet. Ideally, the form should be drafted, or at least reviewed, by legal counsel. The importance of legal counsel in drafting release forms is illustrated by a recent federal court ruling in Tennessee. The case involved a legal form used by a church that was found on the internet. Church leaders failed to notice that the form required all employment disputes to be arbitrated in California! Clearly, the church was using a template that was intended for use in California, and neglected to make it Tennessee-specific. An attorney would have flagged this provision, and spared the Tennessee church of the needless expense of arbitrating in California.
Point 3
Release forms will not be enforced if they are ambiguous.
Point 4
Release forms will not be enforced if the person signing the form does not do so voluntarily.
Point 5
Release forms will not be enforced if the person signing the form is not informed (by the language of the form) as to the specific risk that is being released. Activities giving risk to injuries must be specifically described along with a listing of the possible injuries.
Point 6
Releases and assumption of risk forms should contain language releasing the releasee from liability based on the negligence of itself or its agents “to the fullest extent permitted by law.”
Point 7
Releases and assumption of risk forms should refer to both known and unknown risks associated with the planned trip or activity.
Point 8
Releases and assumption or risk forms are contractual documents, and so the requirements for a valid contract must be met in order for such forms to be legally enforceable. One common mistake in drafting such forms is a failure to identify “consideration” provided by the releasee to the releasor in exchange for the releasor’s commitment to release the releasee from liability. The form should begin with this or similar language: “In consideration of my being allowed to participate in [name the event] and other valuable considerations the receipt of which is acknowledged, I hereby agree to the following… .”
Point 9
Several courts have ruled that release forms cannot relieve a church from liability for injuries to minors, since minors have no legal capacity to sign such forms and their parents’ signature does not prevent minors from bringing their own personal injury claim after they reach age 18. Some states have enacted legislation giving parents the legal authority to release their minor children’s claims. But, there are still limitations that may prevent parents from releasing their children’s claims (i.e., voluntary and informed consent, and no release of gross negligence or reckless conduct).
Point 10
Many courts have refused to enforce release forms that attempt to avoid liability for intentional acts, gross negligence, or willful or wanton conduct. If a release form does not explicitly exclude such conduct from its terms, the form may be invalidated by a court.
Point 11
Some courts refuse to enforce release forms if they are “contracts of adhesion” based on a gross disparity in bargaining power between the releasor and releasee. To illustrate, if the person signing a release form has no ability to change it, this may suggest an unenforceable adhesion contract. On the other hand, some courts have ruled that a release form is not an unenforceable contract of adhesion if the party signing the form could walk away from the transaction and do business elsewhere. This exception may or may not apply to a church, depending on the circumstances. After all, is it realistic to say that a church member has the right to walk away and attend another church, and therefore a release form is not a contract of adhesion?
Point 12
Some courts refuse to enforce a release form that is inconspicuous. To illustrate, if the language of release is not in bold font that is larger than the remainder of the document text, or is buried in another, larger document, without a bold heading and other devices to draw attention to it, it may be unenforceable. A release or assumption of risk form should be a separate document that is not commingled in a larger document, such as an application or registration form.
Point 13
Some courts have ruled that release forms that do not contain a signature by the releasor are unenforceable. To illustrate, if the language of release is contained in a larger document, a signature line should appear directly after the language of release as well as at the end of the document.
Point 14
Avoid use of release forms that contain the signatures of everyone on a trip. Each participant should sign his or her own form.
Point 15
Churches that send groups of adults to other locations for short-term missions projects should consider having each participating adult sign an assumption of risk form. So long as these forms clearly explain the risks involved, and leave no doubt that the signer is assuming all risks associated with the trip, they may be enforced by the courts. This assumes that the signer is a competent adult. Churches should consult with an attorney about the validity of such forms under state law.
Point 16
Churches should not allow a minor child to participate in any church activity (such as camping, boating, swimming, hiking, or some sporting events) unless the child’s parents or legal guardians sign a “parental consent form” that:
consents to their child participating in the specified activity;
certifies that the child is able to participate in the event (e.g., if the activity involves boating or swimming, the parents or guardians should certify that the child is able to swim);
lists any allergies or medical conditions that may be relevant to a physician in the event of an emergency;
lists any activities that the parents or guardians do not want the child to engage in; and
authorizes a designated individual to make emergency medical decisions for their child in the event parents or guardians cannot be reached.
Both parents should sign if possible
Ideally, a parental consent form should be signed by both parents or guardians (if there are two), and the signatures should be notarized. If only one parent or guardian signs, or the signatures are not notarized, the legal effectiveness of the form is diminished. Having persons sign as witnesses to a parent’s signature is not as good as a notary’s acknowledgment, but it is better than a signature without a witness. The form should require the parent or guardian to inform the church immediately of any change in the information presented, and it should state that it is valid until revoked by the person who signed it. The parent or guardian should sign both in his or her own capacity as parent or guardian, and in a representative capacity on behalf of the minor child.
Note: Churches should not use releases or assumption of risk forms without discussing them with their insurance agent and a local attorney.
A pastor’s sabbatical is a time of refreshment and rejuvenation is common, but a sabbatical comes with tax implications.
While churches desire a sabbatical to be both beneficial to the pastors and a blessing, when it comes to taxes, many common practices surrounding sabbaticals create unanticipated adverse consequences for both churches and pastors. Several questions commonly arise from the practice of sabbatical programs offered by churches.
If a church wants to provide a month-long sabbatical to all full-time, credentialed pastors, can the church continue to pay a pastor’s regular salary during the sabbatical?
A sabbatical is generally a vacation and can be offered at will by the church. A sabbatical can be considered “paid” time off and compensation related to the time off is fully taxable. However, the extent of paid time off should be reasonable considering the pastor’s tenure with the church. For example, the IRS could consider granting an extended sabbatical a form of unreasonable compensation, if the pastor has only worked at the church for a few years.
If a church provides its pastor a sabbatical and agrees to cover the cost of a special trip providing a time of renewal with the pastor’s family, are the related expenses taxable to the pastor?
Yes, the payment of personal travel expenses is taxable to the pastor. While a church may see the benefit of a time of renewal, this purpose is not recognized as a business purpose by the Internal Revenue Code (IRC) and a pastor cannot convert personal expenses into business expenses.
Our pastors are expected to study and pray for the future vision of the church during their sabbatical. Does this required activity allow the related expenses to be business expenses?
An expectation of spiritual development may appear to have a business purpose for a church, but it does not turn travel that is inherently personal in nature into a business trip. There must be a business purpose for the travel for it to be considered business travel. Since activities involving personal spiritual development and prayer don’t require a destination, the IRS doesn’t agree that traveling to another destination is required to accomplish these purposes.
Our pastor believes visiting various historical sites provides a better education or understanding of biblical events, places, and people and is planning on spending part of the sabbatical in the Holy Land. Can the church cover the expenses, tax-free, related to this trip?
IRC Section 274(m) disallows a deduction for any travel expenses where the travel itself is a form of education. While the “deduction” is not in question, amounts disallowed under IRC Section 274 generally fail the definition of business expenses allowed under IRC Section 162. These rules apply to trips where a taxpayer is not completing a specific course of study or attending a specific educational event, but rather the trips simply provide a greater knowledge and understanding of an area that will enhance the traveler’s abilities. In cases when pastors may determine their own itinerary, the trip is considered a personal trip and not a business trip.
Are there times when the church can pay sabbatical expenses without creating taxable income to the pastor?
For a church to pay sabbatical expenses tax-free, the trip expenses must rise to the level of a business expense as allowed by IRC Section 162 and Section 274. The IRC requires the predominant or primary purpose for travel to be the conduct of a business activity. Emphasis on the “predominant” or “primary” is an important attribute. Where the predominant purpose for the trip is personal in nature, integrating a small amount of a business activity does not translate the entire trip into a business trip.
For example, during a sabbatical a pastor and his family go to California for two weeks. During the trip, the pastor attends a conference for two days. Since the majority of the days are spent on personal activities, the trip is not considered as “primarily” taken for business. Likewise, travel expenses, such as airfare, are not considered business expenses in this scenario. The church may only pay for the conference fee and any of the related travel expenses on a tax-free basis, i.e., the cost of the hotel during the conference and any meals on conference days.
How are any taxable expenses reported?
Personal expenses covered by the church represent additional taxable compensation and must follow the compensation rules:
Payment of the expenses must be approved by the appropriate board or committee.
Payment of the expenses must not cause a pastor’s compensation to exceed reasonable compensation for services provided to the church.
Payment of the expense must be included in Box 1 of the pastor’s Form W-2.
Should the church be concerned about excess benefit transactions and intermediate sanctions under IRC Section 4958?
If the pastor taking the sabbatical is considered a disqualified person under IRC Section 4958, the church must be concerned about excess benefit transactions. There are two common ways excess benefit transactions are created from sabbaticals:
If the payment of personal expenses results in excess or unreasonable compensation, the amount of unreasonable compensation is an excess benefit; or
If the payment of expenses is not approved by the proper board or committee as additional compensation, and it is not included on the pastor’s Form W-2 as compensation, then it is considered an automatic excess benefit transaction even if the expenses would not have created unreasonable compensation if properly approved and reported.
What are the consequences of excess benefit transactions (EBT)?
The assessment of intermediate sanctions and the required repayment of the expenses to the church are the consequences of the EBT. Sanctions include an initial sanction of 25 percent of the EBT with a potential additional assessment of 200 percent if the expenses are not repaid to the church in a timely manner. Additionally, any individual who agreed with the transaction, for example a finance committee member or a board member or other executive officer, may be assessed a sanction of 10 percent of the EBT. In rare cases, and generally only when EBTs are extensive, a church’s tax-exempt status may be revoked (although the law does provide that the church’s tax-exempt status may be revoked at the existence of one EBT). In cases where an EBT could exist, the church should never pay for the expenses initially—thus avoiding any future potential sanctions or complications.
Conclusion
If a church is going to create a sabbatical policy for its pastors, the church should clearly state the expenses it will and will not cover during the sabbatical and what expectations it has of pastors during a sabbatical.
If a church is providing for personal expenses, a policy should clearly indicate the expenses to be included in taxable income. Not only does this create clear expectations between a church and its pastors, this allows both planning for the payment of expenses and planning for any related tax consequences. And, while we have addressed pastoral sabbaticals, in general, the rules apply to any staff member when working with a sabbatical.
Elaine L. Sommerville is licensed as a certified public accountant by the State of Texas. She has worked in public accounting since 1985.
IT Strategies for Churches: Expert Tips for Effective Management
Discover IT strategies for churches to manage technology, budgets, and personnel effectively.
Nick B. Nicholaou is president of MBS Inc., based in Huntington Beach, California. In his role with MBS—which stands for Ministry Business Services—Nicholaou has served churches as an IT (Information Technology) consultant and strategist for many years. Since 1987, he has helped churches through a number of IT transitions, and he wrote the forthcoming Christianity Today book Church IT: Strategies and Solutions. I spoke with him about how churches should approach IT.
What common mistakes do churches make when it comes to IT support and personnel?
Church leaders tend to think they need somebody who’s a network administrator or engineer, and network engineers are really only needed when you’re designing a network or doing major updates to the network, and I mean at the server level and the configuration level.
What they really typically need is a help-desk person, someone who provides basic technological help, who can answer the question, Why can’t I print? or Why can’t I connect to this webpage? Here’s why the difference is significant: engineers communicate very differently than help-desk people. Help-desk people tend to be very patient and much better at supporting folks who are in the church community.
Also, there’s a big difference in annual salary. The difference is between $20,000 and $25,000 lower for a help-desk support technician than it is for a network administrator or network engineer.
How difficult is it for a church to balance its desire to stretch its budget with the need to maintain essential IT services and proper security?
Well, it’s not difficult if the people setting your technological strategy and standards understand the balancing needed to do so. Typically, churches either underspend or overspend in their purchasing. The same is true for engineering needs.
Underspending would suggest that a church is looking for an inexpensive solution, typically the kind of thing on the shelf of a big-box store. But those are usually consumer-grade technologies rather than enterprise-level technologies—and the difference is significant, as far as how reliable the system is going to be on an ongoing basis. So actually, those inexpensive technologies can end up costing you much more over time. What churches really need to do is buy technologies with enterprise-level specs but be careful to not add a bunch of unnecessary features to those options, because that wastes money.
I recommend churches buy what they need now and up to two years into the future. Don’t buy thinking, Well, in the next four or five years, we’ll be at this level or that level, because technology is going to go down in cost by then. Plus, some technologies may move in a different direction.
The term you used was enterprise-level specs. What do you mean?
Enterprise-level specs are technologies that come with specs—or specifications—that fit the needs of businesses. Typically, you cannot buy enterprise-level specs in a retail store. Retailers stock consumer-grade items. You must purchase enterprise-level hardware and software directly from the manufacturer.
Generally, when people build computers for home use, they say, “Well, I need a hard drive,” look up all the specs, and then choose the one in the price range that will meet the target specs. If someone is looking for a less expensive price, the enterprise-level versus the consumer-level might not be a very big difference in dollars; it might only be $20.
But the consumer-grade solution won’t perform as well over time under stress in an enterprise (business) environment like a church office. As a result, churches end up spending more in the long run, not only on support issues, but also on the loss of time and productivity as staff members experience delays from the poor performance of the consumer-grade solution.
What are software charity licenses, and how can churches take advantage of them?
Microsoft and other companies have different license categories, more than just the retail category offered in stores and online. Most of the time we only think of retail because that’s all we know. But if a church is paying retail for its software licenses, then it’s most likely significantly overpaying.
Microsoft offers charity licensing, as do a number of other companies. In that, the church is able to save significant dollars. For instance, Microsoft Office, which might go for about $350 per license at retail, costs only about $50 with charity licensing.
How do churches learn more about charity licensing?
You can ask the company. When you do, make certain to read the fine print involved with the charity licensing to make certain the company’s requirements for qualifying align with your church’s beliefs and values.
What is the difference between a Voice over Internet Protocol (VoIP) telephone system and a traditional telephone system?
A traditional phone system uses phone lines called POTS lines, and believe it or not, that stands for plain old telephone system.
VoIP systems transmit calls using network cables rather than POTS wires. With VoIP systems, it can all be done over the internet.
What are the pros and cons of VoIP versus POTS?
VoIP systems can be significantly less expensive than the normal telephone company, but that’s a very small slice of the savings. The bigger savings is the cost of the internal phone system for a church.
Typically, people will spend tens of thousands of dollars on a phone system, and VoIP takes the most expensive component of that phone system and reduces it to zero, or maybe a little bit because you’re going to have to pay somebody to configure it for the church, but it’s not very much money at all.
Some church leaders feel like their churches are IT-challenged, as far as strategy and direction. What advice do you have?
One of the things that will help them is to understand that there are really four disciplines in IT: audio/video, graphic design, social networking, and infrastructure, and each one has different strengths and weaknesses. So, you really need to think about the four disciplines to make sure you’re accomplishing all you want to.
If you’re a typical church with a limited staff, what’s the best way to get the most bang for your buck personnel-wise to deal with the most common IT issues?
As I mentioned, there are really four different disciplines in IT, so churches need to recognize the fact that if somebody is great at graphic design, they are probably not the best person to do infrastructure. Or, if somebody is infrastructure, they’re probably not the best person to do social networking.
It’s important to frame the question or identify the need in light of the four disciplines and look for a solution that is discipline-specific.
Image: Tetra Images | Getty
Why Financial Documentation Is a “Must” for Your Ministry
Keeping track of paperwork and processes is vital for your church.
One saying that’s been used in our organization for years is “If it’s not documented, it’s not done.”
Documenting your processes and procedures is important for efficiency and effectiveness. From a risk-management standpoint, it is also imperative. Consider what would happen if your key financial person was suddenly out for three months—a realistic possibility that has affected many ministries in the past. Would your ministry be prepared to have someone step in and continue providing the same level of financial service without significant difficulty?
The Sarbanes-Oxley Act of 2002 is commonly thought to only impact for-profit companies. However, it contains two provisions that apply to all corporations, including nonprofits: (1) whistleblower policies and (2) document retention and destruction policies. This reflects the importance that should be placed on documentation—not only what you document, but how long you keep documentation and how you dispose of it when an appropriate amount of time has passed.
If you don’t have effective written documentation in place, start by considering the following:
Corporate and administrative matters
Are you in compliance with your governing documents, such as the bylaws or constitution?
Do you have a conflict of interest policy, and are questionnaires completed annually by board members as well as individuals in leadership?
Have you adopted an accountable reimbursement plan to allow for non-taxable reimbursement of expenses?
If anyone in the church creates intellectual property (such as books, music, or dramatic presentations), do you have a policy identifying the owner of those works?
Human resource matters
Do you have a personnel manual? Are employees required to sign that they have read and understood its contents?
Are you consistently enforcing personnel policies?
Who is responsible for confirming that all employment laws are being followed?
Accounting matters
Consider documenting the following processes:
Risk management
Ensure leadership has brainstormed the various risks related to the organization, identified those of greatest concern, considered options to mitigate the risks, and created a monitoring policy to verify those practices continue to operate as planned.
Cash receipts
Document how money comes in and how it is controlled. You certainly have contributions, but even those amounts could be received through offerings, online, or in other ways. You also have various forms of program revenue, and those amounts can sometimes be the most difficult to control because you may not be certain when and how the funds will be collected. Create written procedures for handling cash received and distribute the instructions to anyone involved in those processes.
Cash disbursements
This is one of the most common areas in which fraud is committed. Review your current practices to ensure suitable segregation of duties are in place and document those procedures so everyone understands their role. You don’t want to put the ministry—or your employees and volunteers—at risk.
Payroll
Payroll processing should not only be well-documented for the sake of internal controls, but also from a procedural standpoint. Many of your employees will not be able to wait long if the person who normally processes payroll is unable to complete the task. Make sure that passwords, while still secured, are available to more than one person, and that others are cross-trained to perform these functions should the need arise.
General ledger activity
The process for recording journal entries, preparing month-end reconciliations, and generating monthly financial reports should all be thoroughly documented to include specifics related to your software. This is an area where efficiency will be most evident. Someone will eventually figure out how to perform these tasks, but having adequate information in a procedures manual will make it much easier.
Next steps
After you have considered the items above, the next steps are to:
Review corporate policies and make sure all needed documents are in place.
Update the personnel manual as well as the accounting policies and procedures manual.
Verify that you have a record-retention policy and that you are in compliance with it.
The lists above are not meant to be exhaustive; rather, they should encourage you to think about the operations in your own organization and what may be necessary. You may also want to retain an expert to help you, such as an attorney, accountant, or human resources specialist. It is better to be proactive, and paying a small amount now may save you a lot of staff time or a larger bill later.
Once you have documented the policies you understand to be important, make sure you have a routine process for updating them. Overall, it takes less effort to keep documentation up to date than it does to start over from scratch every few years. This is not an exercise in which you can check something off a list and never revisit it.
This process is for yourself, your staff, and anyone who may follow after you. Trust me, you will be appreciated for your efforts!
Vonna Laue has worked with ministries and churches for more than 20 years. Vonna was a partner with a national CPA firm serving not-for-profit entities through audit, review, tax, and advisory services. Most recently, she held the role of executive vice president for a Christian ministry that works to enhance trust in the church and ministry community.
Image: AdobeStock/Nawarit
Protecting Your Church From an Active Shooter Scenario
A police officer’s advice on how to prevent and react to a gunman at church.
Andrew G. Mills
Churches are notorious for minimal security. And while acts of violence at church are rare, recent shootings at churches and schools beg the question: What can leaders do to protect their people? Based on experience in the pulpit and on the police force, here are four steps you can take to reduce risk—and possibly save lives—at your church.
Step 1: Work with local police
Most police agencies have adopted an “active shooter” philosophy.
Designate one of your church leaders to meet with the police and review their strategy for responding to a shooting in your building.
Educate your congregation on your church’s policies for responding to an emergency, perhaps through a brochure or a segment of your new member’s class.
Step 2: Create a survey of your facility for police
Include in your overview:
Blueprints and photos (digital and hard-copy) of every room in the church to guide officers as they secure the church building
Emergency contact information for the church pastor, property manager, medical personnel, and members of the church’s crisis-response team
Keys to outside and classroom doors
Shut off points for gas, water, and electricity
Designated rally points for families and medical triage
Any knowledge of existing threats, including anyone against whom the church or a member has a restraining order
Step 3: Create a lockdown policy
If your local police department has an active shooter policy, a lockdown may be the best way to protect the segment of your congregation that is in the building during a shooting but outside the immediate vicinity of the shooter. During a lockdown, certain areas of the church are required to shut, lock, and barricade their doors until police arrive. Those inside during a lockdown should stay away from windows and leave room lights on to ease the police team’s search. Before instituting such a policy:
Determine which church leaders can order a lockdown and under what circumstances.
Identify who can enter protected areas (such as the nursery), and how or if parents can retrieve children during a lockdown.
Provide telephones or intercoms that allow each lockdown area to communicate outside the building.
Step 4: Prevent an incident
Increase effort. If a shooter plans an attack on your church, he will likely arrive after the service begins. Make it difficult for an intruder to enter your church unnoticed and take a seat wherever he wants. A simple step involves closing sanctuary doors once a service begins and training ushers to meet latecomers and guide them to designated seating areas.
Reduce risk. Create visual or lighting obstructions, isolating threats from the body of believers.
Plan in advance. Every church should be prepared by appointing a crisis response team consisting of several people with police, military, or medical training.
Reduce provocation. Set guidelines for denying access to people who are unstable, agitated, angry, or intoxicated. Train ushers to identify the warning signs of such a person, and coach them to deny access firmly, but respectfully.
If a Shooter Gets In…
It is critical for leaders to be decisive. If the gunman targets a pastor or some other leader, those most visible should draw attention away from the congregation. If the shooter targets the congregation, direct confrontation is essential. This is dangerous, but you can improve your chances by distracting the shooter. Weaken his shooting ability by throwing hymnals, yelling from multiple directions, and tackling him from behind.
If the shooter does not penetrate deep into the sanctuary and is shooting randomly, take cover behind a pew, pillar, or balcony. Most shooters will be well armed and intend to inflict maximum damage. Recognizing the grave danger, church leaders and members of a crisis team can save lives by closing the gap between themselves and the shooter and overwhelming him.
Once a shooting begins, establish communication with the police as soon as possible. Avoid chaos by assigning only people on your crisis response team to call 911. Police will want to know the number of shooters, location of suspects, types of weapons, possible traps or explosives, immediacy of threat, and location of sensitive areas such as Sunday schools or nurseries. The emergency dispatcher will instruct the caller to stay on the line in order to provide real-time information to police on the scene.
When police arrive, stay on the ground until you are told to move. But movement creates confusion and complicates the situation for police. When you do get up, avoid sudden movements or any object in your hand that could be construed as a threat.
Andrew G. Mills is Chief of Police; Eureka, California.
Q: I’m trying to put the numbers together for next year’s budget, but I’m getting little cooperation from the church’s ministry leaders. Information isn’t submitted on time—or at all—and the board doesn’t mandate compliance. What should I do?
It is difficult if you don’t have the cooperation of ministry leaders or the board. Without cooperation from these principal parties, you are certainly fighting an uphill battle.
The best way to get ministry leaders to participate in a meaningful way is to include an element of accountability. Talk to your senior pastor about including budget results in the annual evaluation for ministry leaders. That means effort needs to be placed on tying the budget to ministry objectives and measuring results on a consistent basis.
To get the board more engaged, consider some practical training that includes information on historical trends (without overwhelming them). Information and education are power! If they clearly understand how financial results drive or restrain ministry, they will likely begin to take more interest in the process.
So, do what you can to help them realize the budget is there not to keep them from doing ministry but to make sure funds are available for the ministry they see as critical. When both ministry leaders and the board see the budget process as a tool to focus the efforts of the church, and not just a constraint, you will hopefully gain greater cooperation.
Vonna Laue has worked with ministries and churches for more than 20 years. Vonna was a partner with a national CPA firm serving not-for-profit entities through audit, review, tax, and advisory services. Most recently, she held the role of executive vice president for a Christian ministry that works to enhance trust in the church and ministry community.
Image: AdobeStock/lashkhidzetim
How to Ensure Effective Board Training
Ideas for maximizing the work of your church board.
Board members volunteer their time, talent, and treasure for the sake of your ministry. They are often well-intentioned, but they are not always well-equipped. Fortunately, there are ways you can help your board members become more effective in their roles and therefore better at providing both oversight and insight for your church.
The role of a board member comes with significant responsibilities. Board members must exercise the duty of care and the duty of loyalty, meaning they must act in the best interests of the organization and set aside any personal opinions or agendas. They are held to the standard of doing what a reasonable person would do in the same situation.
At the same time, board members may wear several “hats” within the church. They might put on the volunteer “hat,” for example, when they lead a small group or help with the parking ministry. They may wear the parent “hat” when considering the impact of a ministry decision on their children in the nursery or the high school youth group. The donor “hat” is worn when they determine how they will tithe and what additional ministries or church needs they will support.
However, it is imperative that board members not put on the wrong “hat” when they act on behalf of the church, and that their role as board members is clear to them and to those with whom they speak. When wearing a board “hat,” someone speaks as a voice of the whole board and acts only as directed by the board.
Training Your Board
Churches have opportunities to improve the skill set of board members beginning with the start of their tenure and continuing throughout their term. An intentional focus on board development will yield significant results: not only will it be helpful to the ministry, but it will invest in those individuals and make the board an attractive place to serve.
Starting Off Right
When new members join the governing board or a committee, make sure they have the information necessary to start well. Provide them with organizational documents, such as bylaws and the constitution, as well as meeting minutes from the last couple of years. In this way, they can better understand the inner workings of the ministry. They may have been involved or participated in the church for a long time, but the average churchgoer doesn’t typically understand the church’s corporate activity or the information that was considered before decisions were made.
New members need to understand the board’s type of governance. Does it follow a policy governance model or is it more of a decision-making or operational board? Help individuals know what that means for them specifically and what their roles are. They should also be made aware of the overall organizational chart of the ministry, their primary contact for questions, and information about various committees and terms of service.
Keeping Up the Momentum
Ongoing training should be considered as part of each agenda or at least at regular intervals (e.g., quarterly). The topics can vary, but they should eventually cover all areas of key oversight. Encourage ministry leaders to bring information regarding their involvement in different programs and the effect of those programs.
Be sure there is specific training provided for committees such as finance and personnel. Information can change rapidly in these areas, and the effect can be significant; you can’t risk being out-of-date. A broader perspective with updates should be provided to the overall board, so that they are aware of the risks and have the necessary knowledge to make decisions.
Potential topics for board member training include:
Risk management
Understanding financial statements
Human resource compliance
Housing allowance and tax matters
Internal control structure
How to build reserves
Budgeting for ministry
Legal exposure
Bringing in Outsiders
An outside perspective for some of the training may be beneficial. Qualified individuals in your church can provide great context and invaluable history, and sometimes it’s appropriate to tap into the expertise of a specialist, whether that specialist is an attorney, HR consultant, or CPA. A specialist could also be a facility expert, a banker, or someone from within the denomination. Any outside resource, though, must understand what you are seeking to accomplish, and they must be well-versed in how ministries operate. As there are many unique areas in a church, the trainer must clearly understand them.
Board training needs to be a joint effort between the board and leadership. Colossians 3:23 reminds us that whatever we do should be done with excellence, and serving as a board member (along with assisting those who do) should be no exception. Any training plan you create will certainly be adjusted over time, but the important first step is to start with an idea of what constitutes effective training and how it can be accomplished.
Vonna Laue has worked with ministries and churches for more than 20 years. Vonna was a partner with a national CPA firm serving not-for-profit entities through audit, review, tax, and advisory services. Most recently, she held the role of executive vice president for a Christian ministry that works to enhance trust in the church and ministry community.
Image: Adobe/Song_about_summer
Lessons Learned During Our Church’s Capital Campaign
Six key insights from a church capital campaign, from planning to maintaining unity and donor engagement.
We’re in the middle of the “public phase” of a capital campaign at my church, and during the whole process I’ve learned:
1. You’ll repeat yourself … a lot!
Our teaching pastor repeated the core message of our campaign 19 times before it was finally released in the last public message. We worked on the core messaging for months and then talked with leaders and core donors multiple times. We were prepared to repeat ourselves.
Campaigns like this require leaders to communicate the same thing over and over in a number of different ways. Choose your campaign focus wisely because you’ll be living with this content for an extended amount of time. (The public phase is just the beginning. You’ll be talking about these areas for years as you keep people excited for the mission!)
2. The strategy isn’t magical. It’s a lot of work.
We’ve been planning for our campaign over the last two years. We talked with multiple firms that help with this sort of thing. We interviewed other churches who have been through it. I wanted to make sure we understood the dynamics at play that make campaigns “successful.”
I found that most churches and campaign companies follow a similar pattern or strategy in communicating a campaign like this. It generally falls into this sort of timeline:
Leadership: Church leaders sort out the core elements of the campaign.
Core Donors: A small percentage of donors that represent a disproportionate amount of the church’s revenues will be invited to a series of meetings to get them in on the ground floor
Volunteers and Other Donors: Church leaders talk with all the other donors and people who donate time to the church to get them fired up for the mission.
Public: A series of Sunday services will be aimed at everyone else to bring them along.
Pledge Weekend: Everyone is asked to let the church know how they will respond to the vision
Follow Up: An extended time is given to vision casting and following up with everyone who has pledged to give to the campaign
It’s actually not that complex but each of those steps is a tremendous amount of work. Doing them well is an all-consuming process. It requires an “all hands on deck” approach to ensure everyone is pointing in the right direction.
3. Many churches don’t meet their pledges.
Go talk with a bunch of churches who have completed their campaigns, and you’ll see an unsettling trend: Many churches have great initial pledges come in but they don’t collect on all those good intentions. It seems like people are fired up to be part of a campaign on the front end but then lose steam over time.
The problem is many churches make financial commitments on the back of these campaigns and end up taking on debt to make their plans come through. Ensure your campaign consultant is on the hook to help you through the follow-up process. Make sure there is a clear plan of attack for how you are going to keep people interested in the vision long after the pledge weekend.
4. It’ll take longer and cost more.
You can’t do this overnight, and it’s going to cost you a bunch of money to do well. The “public phase” of our campaign is six weeks long. We spent six months—hundreds (maybe thousands) of team hours in preparation. There was a budget for all the support materials and events. Most of that money was gone before we were a third of the way through. We needed to reassess what it was really going to take and increase our spending. It costs a lot of money to communicate clearly and raise these sorts of resources.
5. It’ll strain your team unity.
At the beginning of our campaign, our coach, George, met with our staff and charged us to protect our unity through this process, and I’ve valued that input many times.
During the capital campaign, a lot of money will be focused on a few areas at your church, and that imbalance may make some leaders feel left out.
Your team members will also have extra events to run, people to meet with, materials to produce, videos to edit—on top of their normal work. People will be stressed and might be tempted to get short with one another. Intentionally work hard to pull everyone back together and work toward unity.
6. Weekend attendance will take a hit.
Before we launched the campaign, a number of churches that have completed campaigns told us that weekend attendance will take a hit, and it’s happening to us. We put the “public phase” in a time when we normally see increasing attendance growth in our campuses, but we’re seeing the opposite trend during this campaign. It’s a part of the cost of launching this sort of initiative. Some people will simply opt-out of all this “vision” talk and simply not come. Make sure to plan a strong “recall” campaign after the “public phase” to encourage people to come back.
Rich Birch serves as part of a four-member Lead Team at Liquid Church in the Manhattan facing communities of New Jersey.
Q: We have been supporting a pastor in South Sudan for many years. However, we have not been able to send him support for some time, due to the lack of a qualified organization (he’s currently displaced in Juba and serving other displaced people).
Churches often wish to support visiting missionaries through honorariums, but the process raises important legal and tax considerations. When deciding whether to give an honorarium to a missionary, factors such as visa restrictions, IRS guidelines, and international tax rules must be carefully evaluated.
Understanding Visa Restrictions
The ability to provide an honorarium depends largely on the type of visa the missionary holds. For example:
Tourist Visa: Missionaries with a tourist visa cannot legally receive compensation for services rendered in the United States.
Appropriate Work Visa: If the missionary’s visa permits them to receive compensation, a reasonable honorarium may be provided, similar to what you would pay any other guest minister speaking at your church.
Always confirm visa eligibility before offering any payment, as violations could result in legal complications for both the church and the missionary.
Tax Implications for Honorariums
When compensating nonresident aliens, US tax regulations apply based on specific criteria:
Personal Presence Test: The individual must be in the US for fewer than 90 days within a calendar year.
Income Test: Payments for services in the US must not exceed $3,000 in a calendar year.
Canadian and Mexican Residents: The individual must be in the US for fewer than 183 days in a calendar year.
If these conditions are not met, churches must withhold 30% of the payment, unless a tax treaty provides a lower rate. To confirm eligibility for reduced withholding, the missionary must provide the church with IRS Form W-8ECI.
Exemptions and Documentation
Some missionaries may qualify for withholding exemptions by submitting IRS Form 8233, which requires a taxpayer identification number (obtained using Form W-7). The church must send Form 8233 to the IRS at least ten days before issuing any payments. Without proper documentation, the mandatory 30% withholding applies.
Steps for Churches to Follow
To ensure compliance, churches should:
Verify the missionary’s visa status and eligibility for receiving compensation.
Determine if the personal presence and income tests are met to avoid unnecessary withholding.
Obtain and submit all required IRS forms, such as Form 8233 or Form W-8ECI, in a timely manner.
Issue Form 1042-S to the missionary for tax reporting and file the original with the IRS.
FAQ: Honorariums to Missionaries
Can a missionary with a tourist visa receive an honorarium? No, a tourist visa does not permit compensation for services rendered in the United States.
What forms are needed to reduce or exempt withholding? Missionaries must submit IRS Form 8233 or Form W-8ECI, depending on their circumstances.
What is the standard withholding rate for nonresident aliens? The standard rate is 30%, but treaties may allow for a lower rate with proper documentation.
What documentation should the church provide? The church must issue Form 1042-S for any withholding and file it with the IRS.
Churches have various defenses available if they are sued as a result of a personal injury. One such defense is an arbitration policy. By adopting an arbitration policy, a church can compel members to arbitrate specified disputes with their church rather than pursue their claim in the civil courts.
In Hayward v. Trinity Church, 2015 WL 1924552 (M.D. Tenn. 2015), a federal district court in Tennessee ruled that an agreement between a church and a church employee to arbitrate all employment disputes was enforceable, and therefore a dismissed church employee’s lawsuit seeking unpaid overtime compensation had to be arbitrated.
A part-time church employee (the “plaintiff”) was promoted to a full-time position as facilities manager. Upon his promotion, the plaintiff and his employing church signed an arbitration agreement that provided, in part, “I [plaintiff] agree and acknowledge that the church and I will utilize binding arbitration to resolve all disputes that may arise out of the employment context.”
The plaintiff alleged that upon his promotion to facilities manager in 2008 he was classified as an “exempt employee” and, therefore, he did not receive overtime pay for hours worked in excess of 40 hours per week. He claimed that during this period, he regularly worked over 40 hours per week, typically working an average of 50 hours per week. In 2013, he began to inquire whether he was properly classified as an exempt employee. He further claimed that, in December 2013, the church voluntarily reclassified him as a nonexempt employee and began paying him on an hourly basis. The church terminated his employment in 2014. Following his dismissal, the plaintiff sued the church, claiming that it failed to properly compensate him for his overtime pay during the period that he was classified as an exempt employee. His lawsuit alleged that the church was aware of his misclassification and, therefore, willfully violated the Fair Labor Standards Act by failing to properly compensate him.
The church asked the court to dismiss the plaintiff’s lawsuit on the ground that the arbitration agreement required that the plaintiff’s claims be arbitrated. The plaintiff asserted that the arbitration agreement was unenforceable because (1) it lacked the “mutuality” and definiteness necessary to be a valid contract and (2) the contract was procedurally unconscionable because it was an “adhesion contract.” Further, the plaintiff claimed that he did not recall signing the arbitration agreement, but he presumes that it was “one of those many, many documents” that he was required to sign as a condition of his continued employment. He noted that:
there were multiple documents in the stack of employment paperwork given to him when he was promoted;
he did not recall who gave the paperwork to him, but he remembered being told he could not begin work until he signed the paperwork;
no one explained to him anything about the arbitration agreement;
no one advised him to consult with an attorney;
he signed the documents the same day that he received them; and
no one provided him with a copy of the paperwork that he signed.
The plaintiff also claimed that he did not understand that the arbitration agreement provided for an equal division of the costs of arbitration upon him and the church, and, that had he understood that he would be responsible for a pro rata share of arbitration costs, or even travel expenses, to pursue his employment rights, he did not know if he would have signed the agreement. Further, he claimed that he did not understand that he was waiving his right to a jury trial when he read the arbitration agreement.
The church insisted that the arbitration agreement, and all its terms, were enforceable because:
the plaintiff did not dispute that he signed the agreement;
the agreement contained a bolded stand-alone paragraph explaining the mutual waiver of right to trial by jury, which could not be considered hidden or oppressive; and
the plaintiff did not lack in education or experience such that he could not understand the agreement.
The Federal Arbitration Act
The plaintiff and church both acknowledged that the arbitration agreement was governed by the Federal Arbitration Act (FAA), which was enacted to overcome courts’ reluctance to enforce arbitration agreements. Congress enacted the FAA “to place arbitration agreements upon the same footing as other contracts.” Section 2 of the FAA states that “a written provision in any contract … to settle by arbitration a controversy thereafter arising out of such contract or transaction … shall be valid, irrevocable, and enforceable, save upon such grounds as exist at law or in equity for the revocation of any contract.” For example, the courts “have routinely held arbitration agreements invalid in circumstances where the agreements lack consideration, mutuality of obligation, or where the record demonstrates that employees did not knowingly and voluntarily waive their constitutional right to trial.”
The arbitration agreement
Applying Tennessee law (the state in which the church was located), the court noted that “to find a contract enforceable, courts reviewing a contract must be able to ascertain what obligations the respective parties have in the performance of the contract, and the contract must be sufficiently definite and certain to allow the court to make such a determination.”
In concluding that the parties’ agreement to arbitrate was legally enforceable, the court observed:
The second paragraph of the agreement begins with the sentence, “I [plaintiff] agree and acknowledge that the church and I will utilize binding arbitration to resolve all disputes that may arise out of the employment context.” This sentence is a “mutual promise,” which constitutes adequate consideration, and is straightforward and clear. Consequently, the court considers this promise to be sufficiently mutual and definite to be enforceable.
However, the court noted that the remainder of the second paragraph contained a “venue clause” mandating that any arbitration had to occur in Orange County, California, and it concluded that this provision was unenforceable. The court noted that the remainder also inexplicably contained several California-specific provisions, including certain remedies that the employee retains under California law, including the right to file and pursue proceedings before the California Department of Fair Employment and Housing and a variety of California statutory claims, including claims arising under the California Workers’ Compensation Act, Employment Development Department, and the California Fair Employment and Housing Act. Clearly, the church was using a template intended for use in California, and neglected to make it specific to Tennessee. The court concluded that “even if an arbitration provision is unenforceable, the unenforceable provision should be severed in favor of arbitration, unless the provision taints the entire agreement.” On this basis, the court severed the mandatory arbitration provision from the unenforceable venue clause.
Signing legal documents without reading them
The third paragraph of the agreement included a bolded paragraph reiterating the parties’ mutual promise to arbitrate and to forfeit their rights to a trial by jury of any claim against each other. The court noted that “the plaintiff appears to state that he read the agreement before signing it, but, despite its clearly marked bolded paragraph with respect to the waiver of jury trial, the plaintiff did not ‘understand’ that waiver. Conversely, the defendant suggests that, in all likelihood, the plaintiff signed the agreement but did not read it.” The court observed:
It is well settled that a party is presumed to know the contents of a contract he has signed. Tennessee courts have stated that to allow a party to admit he signed a contract, but deny it expresses the agreement he made, or to allow him to admit he signed it but did not read it or know its stipulations would absolutely destroy the value of all contracts. As the defendant notes, the plaintiff has not denied signing the agreement, which contains clearly marked, bold letters explaining that parties who sign the agreement are giving up their right to a trial by jury. Thus, the court concludes that the plaintiff was sufficiently informed of the waiver of his right to a jury trial.
Application
Arbitration has many advantages over litigation in the civil courts. Consider the following:
(1) a much faster resolution of disputes;
(2) often, lower attorneys’ fees;
(3) monetary awards often are less than civil court judgments;
(4) there is little if any risk of punitive damages or verdicts astronomically disproportionate to the alleged wrong due to “runaway juries”;
(5) disputes are resolved privately, with little or no media attention;
(6) the plaintiffs’ attorneys appealing to the emotions of juries through courtroom theatrics is eliminated;
(7) arbitration can reconcile the parties involved in a dispute unlike civil litigation in which the parties almost always enter and leave court as enemies;
(8) no threatening letters from attorneys demanding exorbitant payoffs in order to avoid litigation;
(9) parties to a dispute can select one or more arbitrators having specialized knowledge concerning the issues involved (unlike civil court judges who often have limited familiarity with applicable law in church disputes);
(10) arbitration awards are final (no time-consuming appeals).
There are additional reasons for churches to consider the mediation or arbitration of disputes. First, most lawsuits against churches are brought by “insiders” (i.e., members and employees). Arbitration is ideal for such disputes. Second, there is scriptural support for arbitration of internal church disputes. In (NIV), the apostle Paul observed:
If any of you has a dispute with another, do you dare to take it before the ungodly for judgment instead of before the Lord’s people? Or do you not know that the Lord’s people will judge the world? And if you are to judge the world, are you not competent to judge trivial cases? Do you not know that we will judge angels? How much more the things of this life! Therefore, if you have disputes about such matters, do you ask for a ruling from those whose way of life is scorned in the church? I say this to shame you. Is it possible that there is nobody among you wise enough to judge a dispute between believers? But instead, one brother takes another to court—and this in front of unbelievers! The very fact that you have lawsuits among you means you have been completely defeated already. Why not rather be wronged? Why not rather be cheated? Instead, you yourselves cheat and do wrong, and you do this to your brothers and sisters.
With these numerous advantages, arbitration is becoming an increasingly common way of resolving disputes.
Key Point. Employment-related claims are significant not only because of their number, but also because they represent an uninsured risk for most churches. Most church general liability insurance policies contain no coverage for such claims. This means that when a church is sued for such a claim, it will be compelled to hire and pay its own attorney, and pay any settlement or court judgment. The costs associated with even a single claim can be substantial, and this can force a church to divert funds budgeted for ministry to legal fees.
Further, a discrimination complaint filed by a current or former employee with the Equal Employment Opportunity Commission (EEOC) or its state or local counterparts, can lead to time-consuming and often unpleasant interaction with government investigators that many church leaders have found to be condescending if not hostile toward religion.
Clearly, it is in the best interests of every church to consider alternatives to civil litigation. The decisions of the United States Supreme Court in the Gilmer, Circuit City, and Waffle House cases (see sidebar Three Supreme Court Rulings) demonstrate that arbitration is a legally valid alternative.
Here are some points to consider:
1. The arbitration of employment claims under state law
In the past, some courts and state legislatures attempted to impose limits on the enforceability of arbitration provisions in employment contracts under state law. The Supreme Court’s decision in the Circuit City case (see sidebar on page 4) addressed the enforceability of arbitration provisions in the context of state employment or civil rights claims. The Court concluded that (1) arbitration provisions are enforceable and are not barred by the FAA (for employees not directly engaged in transportation); and (2) the FAA preempts state laws that seek to impose limits on the enforceability of arbitration provisions in employment contracts. It is now clear that employers can compel employees to arbitrate wrongful dismissal and discrimination claims under state law by inserting valid arbitration provisions in employment contracts and applications.
The Supreme Court concluded in the Circuit City case that arbitration clauses prevent employees from pursuing discrimination or wrongful dismissal claims under state law. And it is these state law claims that expose employers to the greatest amount of money damages since there are limits on employer liability under Title VII of the federal Civil Rights Act of 1964. The Civil Rights Act of 1991 limits the amount of compensatory and punitive damages that are available to most discrimination victims. Because of these limits, plaintiffs’ attorneys who represent current and former employees often file claims under state law. It is these state law claims that expose employers to substantial jury verdicts, and it is these that the Supreme Court has said may be preempted by arbitration provisions.
2. The arbitration of employment claims under federal law
Can a clause in an employment application or contract calling for binding arbitration of employment disputes preempt the jurisdiction of the EEOC under federal employment and civil rights laws?
Example A church employs Barb as an office secretary. After working for the church for two years, Barb is dismissed because of extramarital sexual relations in violation of the church’s religious and moral teachings. Barb files a complaint with the EEOC claiming that her dismissal constituted unlawful sex discrimination in violation of Title VII of the federal Civil Rights Act of 1964 since the church had not dismissed a male youth pastor who was guilty of the same kind of misconduct a year earlier. The church insists that the EEOC must drop its investigation since Barb signed an employment application prior to being hired in which she agreed to resolve all legal disputes with the church, including discrimination claims under Title VII, through binding arbitration.
Is the EEOC deprived of jurisdiction over this claim by virtue of the arbitration clause in the church’s employment application? This issue was addressed by the Supreme Court in the Waffle House case (see sidebar on page 4). The Court ruled that arbitration agreements do not divest the EEOC of suing employers for violating federal employment discrimination laws, since the EEOC is not a party to such agreements. However, there is still a significant advantage to using arbitration clauses in employment applications and contracts, even with respect to claims under federal law. As the Court noted:
When speculating about the impact this decision might have on the behavior of employees and employers, it is worth recognizing that the EEOC files suit in less than one percent of the charges filed each year.
3. Should a church compel employees to arbitrate employment claims?
To answer this question, churches should consider these pertinent points:
(1) Review the advantages to arbitration (summarized above).
(2) Employment claims represent one of the most common grounds for lawsuits against churches.
(3) Is your church subject to state or federal civil rights laws protecting employees against various forms of discrimination? What about other kinds of employment claims, such as wrongful dismissal?
(4) Employment lawsuits generally are not covered under church general liability insurance policies. This means that if your church is sued for such a claim, you may be required to hire and pay your own attorney, and pay any settlement or court judgment. Costs associated with a single claim can be substantial.
(5) Check with your insurance agent to see if your church has insurance to cover employment claims. Note that such coverage may be available under a directors and officers insurance policy even if it is not provided under your general liability policy.
Key Point. If you don’t have insurance coverage for employment claims, then arbitration may help your church limit costs associated with such claims. But remember, the costs associated with a single claim may be substantial. As a result, church leaders should discuss with their insurance agent or broker the availability of employment practices insurance coverage. And, they should take steps to minimize or manage the risk of employment-related legal claims.
(6) If you have insurance to cover employment claims, then check with your insurance company to be sure that an arbitration award would be honored under your insurance policy up to your coverage limits.
(7) Consult an attorney concerning the advantages and disadvantages of an arbitration policy. You may want to have an attorney meet with your board or congregation concerning this issue. If possible, use an attorney who specializes in employment law.
4. How do we implement a policy for the arbitration of employment disputes?
In drafting policy, keep in mind:
How will the policy be implemented? There are a number of options, including an amendment to the church’s bylaws or a board-adopted policy that is referenced on each new member’s membership card. The most effective means of adopting an arbitration policy is for the church membership to adopt one as an amendment to the church bylaws. Since members are bound by the church bylaws (including any amendments), this approach will have the best chance of binding all members. In this regard, the Supreme Court has observed that “all who unite themselves to such a body do so with an implied consent to its government, and are bound to submit to it.” Watson v. Jones, 80 U.S. 679, 729 (1871).
What disputes will be referred to arbitration? Only those disputes relating to church affairs? Disputes between members? What about disputes between a minister and other members or between a minister and either the church board or the church itself? What about disputes between employees and the church? These are very important questions to resolve.
Key Point. While this article only addresses the arbitration of employment disputes, church leaders should consider expanding any policy to address other disputes as well.
How will the arbitration process be conducted? Often, each side in a dispute selects an arbitrator, and the two persons selected choose a third arbitrator. The third arbitrator must be completely unbiased. Arbitration procedure often is informal, and attorneys may or may not be allowed to participate.
It is essential to consult the church’s liability insurer before implementing any arbitration policy to ensure that it is in agreement with the process and will honor arbitrators’ judgments up to the policy limits. Churches should not change insurers without obtaining the same assurances. The arbitration policy may even contain language conditioning its use on acceptance by the church’s liability insurer.
Given the importance of having a policy that complies with applicable state and federal laws, we recommend that any church wanting to adopt an arbitration policy retain the services of an attorney who specializes in employment law. The last thing you want is a false sense of security based on a homemade and unenforceable arbitration policy. Here are some recommendations you may want to share with your attorney:
(1) Find churches in your state that have adopted arbitration policies and ask if you can see their policies.
(2) Ask your insurance company for sample arbitration policies for churches.
(3) Be sure that the arbitration policy covers claims under federal, state, and local civil rights and employment laws. Ideally, you will want to refer to applicable laws by name. If you don’t, then employees may be able to avoid arbitration by saying that they did not understand what they were agreeing to arbitrate because the arbitration clause was not specific enough.
(4) Be sure the arbitration policy contains a “severability” clause. Such a clause states that if any provision of the policy is determined to be invalid by a court of law, the remaining provisions will remain valid. To illustrate, if the Supreme Court reverses the Waffle House case (see sidebar on page 4), then employees cannot be compelled to arbitrate claims under federal civil rights laws. A church arbitration clause that covers both federal and state claims will likely remain valid as to state claims, and this conclusion will be reinforced by the presence of a severability clause.
Tip Your attorney will assist you in deciding whether to place the arbitration policy in your employment application, an employee handbook, or the church’s governing documents.
Caution Be wary of “form” agreements that you find online or in a bookstore since they seldom will be adequate and often will create problems and ambiguities. This is illustrated by the ruling of the federal court in Tennessee addressed at the beginning of this article. The parties were in Tennessee, but the arbitration agreement (obviously a form agreement) required arbitration to occur in Orange County, California. The court also noted that the arbitration agreement inexplicably contained several California-specific provisions, including certain remedies that the employee retains under California law, including the right to file and pursue proceedings before the California Department of Fair Employment and Housing and a variety of California statutory claims, including claims arising under the California Workers’ Compensation Act, Employment Development Department, and the California Fair Employment and Housing Act. Clearly, the church was using a template that was intended for use in California, and neglected to make it Tennessee-specific.
(5) What about employment disputes regarding ministers?
Should church arbitration policies apply to ministers as well as lay employees? Note the following unique rules:
In 2012, a unanimous Supreme Court affirmed the so-called “ministerial exception” which bars the civil courts from resolving employment disputes between churches and ministers:
We agree that there is such a ministerial exception. The members of a religious group put their faith in the hands of their ministers. Requiring a church to accept or retain an unwanted minister, or punishing a church for failing to do so, intrudes upon more than a mere employment decision. Such action interferes with the internal governance of the church, depriving the church of control over the selection of those who will personify its beliefs. By imposing an unwanted minister, the state infringes the Free Exercise Clause, which protects a religious group’s right to shape its own faith and mission through its appointments. According the state the power to determine which individuals will minister to the faithful also violates the Establishment Clause, which prohibits government involvement in such ecclesiastical decisions. Hosanna-Tabor Evangelical Lutheran Church and School v. E.E.O.C., 132 S.Ct. 694 (2012).
What is the relevance of this ruling to church arbitration policies? Some have suggested that church arbitration policies do not apply to ministers and those serving in positions that would be deemed “ministerial.” The reasoning is, why submit claims to arbitration that the civil courts would not accept? But note that churches and denominational agencies continue to be sued by current or former ministers who seek judicial recognition of exceptions to the ministerial exception. A few of these cases have been successful, and as a result, church leaders should not assume that the ministerial exception renders clergy coverage under a church’s arbitration policy unnecessary.
Many churches have bylaws or other governing documents that prescribe how ministers are selected and removed. If a congregation acts to remove a minister in accordance with its governing documents and the minister threatens to challenge the church’s decision, you need to decide if this is the kind of claim you want to submit to arbitration. That is, if the church acts consistently with its bylaws in removing the pastor, should the pastor be able to use the church’s arbitration policy to challenge the church’s decision? Once again, the courts generally have not been willing to resolve such claims.
In some churches, ministers are selected and removed only through action of a parent denominational agency. Employment claims involving ministers are resolved within the denomination using existing procedures. An arbitration of such claims may be preempted by denominational rules. This issue must be clarified with denominational officers before adopting an arbitration policy that applies to ministers.
(6) What about the arbitration of other claims?
This article is addressing only the arbitration of employment disputes. Church leaders may want to consider adopting a separate policy to resolve disputes involving members and the church, or disputes between members.
(7) Civil court review of arbitration awards.
Note that the FAA cautions that “an agreement in writing to submit to arbitration an existing controversy … shall be valid, irrevocable, and enforceable, save upon such grounds as exist at law or in equity for the revocation of any contract.” In other words, an agreement to arbitrate is a contract, and like any contract, is subject to challenge on the basis of a number of legal theories. This is why it is important for churches to have arbitration policies drafted by an attorney who specializes in employment law.
(8) What about current employees who have not signed an arbitration agreement?
Let’s say that your church has seven employees and that you decide to adopt an arbitration policy this year. Will your policy be binding on existing employees or only on new employees hired after implementation of the policy? The courts have reached conflicting answers to this question. Ask your attorney how to best ensure that your policy covers both current and future employees. The key consideration is the legal doctrine of “consideration.” In order for a contract or contractual amendment or provision to be legally enforceable, the party to be bound by it must receive something of value (called “consideration”) in return for the obligation to be bound by it. As a result, any new employment conditions, such as the arbitration of disputes, are not legally enforceable unless employees receive something of value (other than compensation or benefits to which they are already entitled).
For example, some courts have ruled that an agreement to arbitrate future employment claims is enforceable if incorporated into current employees’ annual performance reviews. Other courts have allowed an arbitration policy to apply to current employees so long as they agree in writing to be bound by the policy at the time they receive a pay raise.
5. Are there disadvantages to arbitration that we should consider?
Some attorneys who specialize in employment law point to several potential disadvantages to the arbitration of church disputes that church leaders should consider in making informed decisions. These include the following:
First, and perhaps most importantly, the arbitration of a church employment dispute may leave the church with little if any recourse should arbitrators reach an adverse decision. To illustrate, assume that a church elects to arbitrate a dispute with a dismissed pastor who is alleging age discrimination. The civil courts would not adjudicate such a dispute due to the ministerial exception mentioned above. What if an arbitrator is a layperson who is unfamiliar with the ministerial exception and decides to award the pastor monetary damages? The church may have no appeal or other recourse. Or, what if an arbitrator awards a disgruntled church employee an excessive sum of money out of proportion to the alleged injury? Or, what if an arbitrator is a layperson unfamiliar with the legal issues involved in the arbitration of an employment dispute? An arbitration award may be final even if based on the arbitrator’s lack of knowledge of the relevant law.
Second, the integrity of arbitration depends entirely on the competence and objectivity of the arbitrators. But how can the objectivity of arbitrators be ensured? In some cases, both parties to arbitration agree upon a single arbitrator, while in other cases each side selects an arbitrator and these two select a third. It is impossible to guaranty objectivity in all cases, and this can lead to unfair results with little if any recourse.
Third, the right of the parties in an arbitration to gather relevant evidence through depositions and requests for the production of documents may be limited, resulting in arbitration awards based on incomplete evidence.
Fourth, in any civil lawsuit, parties can “join” or add another defendant who is ultimately responsible for a plaintiff’s injuries. The important principle of joinder generally is unavailable in arbitration because the third party has not consented to it.
6. The “I didn’t read it” defense
Many employees have tried to avoid a binding arbitration requirement in an employment application or employer policy manual by claiming that they did not read it or were not aware of it and therefore cannot be bound by it. The Tennessee federal district court rejected this defense, as noted above, by observing:
It is well settled that a party is presumed to know the contents of a contract he has signed. Tennessee courts have stated that to allow a party to admit he signed a contract, but deny it expresses the agreement he made, or to allow him to admit he signed it but did not read it or know its stipulations would absolutely destroy the value of all contracts. As the defendant notes, the plaintiff has not denied signing the agreement, which contains clearly marked, bold letters explaining that parties who sign the agreement are giving up their right to a trial by jury. Thus, the court concludes that the plaintiff was sufficiently informed of the waiver of his right to a jury trial.
Several other courts have reached the same conclusion. To illustrate, an employee, at the time of hire, signed a form indicating that she was aware of the employer’s arbitration policy and agreed to be bound by it. Her employment was terminated six months later, and she sued her former employer. The employer claimed that the arbitration policy precluded her from suing in civil court. The former employee claimed that she was unaware of the arbitration policy because she did not carefully read the form she signed agreeing to be bound by it, or the policy itself, or the employee handbook. The court rejected this as a basis for avoiding the legal effect of the documents she signed, noting that “a person of ordinary mind cannot be heard to say that he was misled into signing a paper which was different from what he intended, when he could have known the truth by merely looking when he signed.”
Further, the fact that the employee signed a form agreeing to be bound by the arbitration policy in the course of signing 18 different forms during her new employee orientation did not nullify the legal validity of those forms, since “the parties to an agreement should be able to rely on the fact that affixing a signature which acknowledges one has read, understood, and agrees to be bound by the terms of an agreement means what it purports to mean.” Butcher v. Bally Total Fitness Corporation, 2003 WL 1785027 (Ohio App. 2003).
7. Leading cases involving church arbitration
Several courts have addressed the ar-bitration of various church disputes. Summarized below are the leading cases.
Case StudyPrescott v. Northlake Christian School, 141 Fed.Appx. 263 (5th Cir. 2005)
A federal appeals court enforced the decision of an arbitrator in an employment dispute between a church-operated school in Louisiana and its principal. The principal of a private Christian school (the “plaintiff”) was fired from her position, and she later sued the school for breach of contract and discrimination. The school asked the court to compel the plaintiff to arbitrate her claims pursuant to an arbitration provision in her employment contract. The plaintiff was reluctant at first to pursue arbitration because she was concerned the process was biased in favor of the school. She ultimately agreed to the arbitration policy with modifications. One modification made the arbitration procedure subject to the Montana Arbitration Act. The court granted this request, and an arbitration was conducted in accordance with the Rules of Procedure for Christian Conciliation (“Rules”) of the Institute for Christian Conciliation (ICC). In arbitration, the plaintiff prevailed on her breach of contract claim and was awarded $150,000 in damages. In reaching his decision, the arbitrator determined the school had wrongfully discharged the plaintiff by failing to follow biblical precepts, as required in her employment contract; specifically, the conflict resolution process described in Matthew 18.
The school asked a federal district court to vacate the arbitration on the basis of the Montana Arbitration Act, which empowers the civil courts to vacate arbitration awards under narrow conditions including arbitrator bias and an arbitrator acting outside the scope of his or her authority. A federal district court ruled that none of these exceptions applied, and the school appealed. A federal appeals court agreed that none of the narrow grounds for vacating the arbitrator’s award existed in this case. It concluded:
The parties freely and knowingly contracted to have their relationship governed by specified provisions of the Bible and the Rules of the ICC, and the arbitrator’s determination that the school had not acted according to the dictates of Matthew 18 relates to that contract. Further, the Rules of the ICC indisputably contemplate that an arbitrator will have extremely broad discretion to fashion an appropriate remedy; and no language in the parties’ contracts expresses their intent to depart from the Rules of the ICC. We hold that the arbitrator’s award of damages is rationally derived from [the plaintiff’s] employment contract with the school and is not contrary to any express contractual provisions, either biblical or secular. Consequently, the school is not entitled to a vacating of the arbitrator’s decision on this ground.
The court also rejected the school’s claim that the arbitrator’s award should be vacated on the basis of the arbitrator’s lack of impartiality since the school failed to address or explain this argument in the brief it submitted to the court.
Case StudyJenkins v. Trinity Evangelical Lutheran Church, 825 N.E.2d 1206 (Ill. App. 2005)
An Illinois court upheld the validity of a church arbitration policy despite the alleged “bias” of the arbitrators. The plaintiff pointed out that the procedure called for arbitrators who are either members or employees of the church or parent denomination. He claimed that these people cannot be impartial, and this made the agreement to arbitrate invalid. The court disagreed, noting that “the purpose of the dispute resolution procedure is to resolve disputes within the church,” and that the plaintiff had “not pointed to any specific prejudice he would suffer under the bylaws, but only a generalized fear of partiality. This anxiety is insufficient to overturn the arbitration process.” Further, the court noted that the plaintiff consented to this procedure when he became a pastor.
Case StudyGeneral Conference v. Faith Church, 809 N.W.2d 117 (Iowa 2012)
An Iowa court compelled a church to submit to the arbitration of a dispute it had with a denominational agency as a result of an arbitration provision in the agency’s governing documents. A pastor wrote his denomination (the “national church”) informing it that his church had voted unanimously to withdraw from the national church. An officer of the national church informed the pastor that the actions of his church violated the denominational Book of Discipline in several respects, including a requirement that all disputes be resolved through Christian arbitration. The Book of Discipline specifies that the national church and its affiliated congregations “agree that they will attempt to resolve all non-doctrinal disputes among themselves without resort to the courts. A non-doctrinal dispute is a dispute … that a civil court could otherwise decide and, therefore, does not include matters of church doctrine.”
When the pastor refused to resolve the dispute through arbitration, the national church responded by asking a court to compel arbitration as required by the Book of Discipline. The court granted the national church’s request and ordered the dissident church to submit to arbitration. The church appealed, claiming that there was no enforceable agreement to arbitrate.
A state appeals court began its opinion by noting that arbitration “is a matter of contract and parties cannot be compelled to arbitrate a question which they have not agreed to arbitrate.” The court cited a state statute requiring agreements to arbitrate to be contained in a “written contract.” The court ruled that the Book of Discipline constituted a written contract requiring disputes to be settled through arbitration even though it did not use the term “contract.” It construed the Book of Discipline as an “offer” to local churches to join the national church, and churches “accepted” the offer by adopting a resolution for affiliation. The court concluded that “based on general principles of contract law, the record supports there was an offer and acceptance between the parties in their assent to be bound and formally affiliated.”
Having found that a valid arbitration agreement existed, the court addressed the question of whether the conflict in this case was nondoctrinal in nature, since such a finding would compel arbitration under the Book of Discipline. The court agreed with the national church that the dispute was nondoctrinal since it involved control of church property, which is an issue that the civil courts may resolve. It concluded:
Because either a proper withdrawal under the Discipline or an improper withdrawal where [the church’s] building could be left in the hands of [the national church] will affect the property interests of both parties, and these property interests are contemplated in and embraced by the language of [the Book of Discipline] we find that a non-doctrinal dispute exists between the parties and that the dispute concerning the property, which stems from the proposed withdrawal, is subject to resolution via the agreed upon method under the Discipline utilizing “Christian conciliation, mediation, or arbitration.” We therefore affirm the district court’s ruling, granting [the national church’s] application for order to compel arbitration.
Case StudyAmerican Union of Baptists v. Trustees of the Particular Primitive Baptist Church, 644 A.2d 1063 (Md. 1994)
Maryland’s highest court ruled that an arbitration award addressing the composition of a church’s board of trustees was not reviewable by the civil courts since any review would require an interpretation of religious doctrine. A dispute arose within a church regarding control of church property. A faction of the church board (the “dissident faction”), headed by the board’s president, claimed that the church had become extinct because its minister had died and there were no living members. This group did not recognize the current congregation to be “members.” Another faction of the board opposed the dissidents and called a special business meeting to elect a new board. The dissident faction claimed that this election was invalid because the meeting had not been properly called by the president as required by the church’s bylaws. The dissident group later authorized the merger of the church with another congregation, and the resulting church elected new trustees including the dissident members and president. As a result, there were two boards of trustees claiming control of the church and its property.
In order to resolve this impasse, the parties submitted the dispute to arbitration pursuant to a provision in the Maryland nonprofit corporation law. This provision specifies that “if any contest arises over the voting rights or the fair conduct of an election,” then the matter shall be submitted to arbitration and the arbitrators’ judgment will be “final.” The arbitrators ruled in favor of the board elected at the special business meeting, and the dissident board members immediately appealed to a civil court. The court refused to adopt a rule preventing civil court review of all arbitration awards involving church elections. While conceding that the civil courts could not review such awards if they involve religious doctrine or polity, it noted that not all disputes fall into this category. The court concluded that this dispute did involve religious doctrine and polity, making any judicial review of the arbitration award impermissible: “The root question, then, is whether the [church] was extinct … . The church would be deemed extinct if it had no members; the existence of members, conversely, would keep the church alive. It is well-settled in this state that the determination of a membership in a church is a question well embedded in the theological thicket and one that will not be entertained by the civil courts.” See also Seat Pleasant v. Long, 691 A.2d 721 (Md. App. 1997).
Case StudyElmora Hebrew Center v. Fishman, 570 A.2d 1297 (N.J. Super. 1990), aff’d, 593 A.2d 725 (N.J. 1991)
A New Jersey court upheld an arbitration award entered in a dispute between a synagogue and its rabbi. The synagogue and its rabbi were embroiled in a “lengthy and destructive dispute” that they agreed to submit to binding arbitration by a panel of ecclesiastical experts (a “Beth Din”). The “arbitration agreement” signed by the parties specified:
This is to certify that we the undersigned fully accept upon ourselves the following judgment of the Beth Din of the Union of Orthodox Rabbis of the United States and Canada … to adjudicate between us according to their judicious wisdom, we affirm hereby that we have accepted upon ourselves to obey and fulfill the judgment which shall issue forth from this Beth Din whether it be verdict or compromise, according to the determination of the aforementioned judges without any appeal whatsoever before any Beth Din under Jewish law or any civil court, but it is incumbent upon us to obey the verdict of the aforementioned Beth Din without any further complaint. All of the above was entered into voluntarily … without any reservations whatsoever in a recognizable and legally binding manner and is entered into in a manner so to be completely and lawfully binding.
After an extended hearing involving “voluminous documentary evidence” and “lengthy oral testimony,” the Beth Din ordered the synagogue to pay the rabbi $100,000, and asked the rabbi to resign “for the sake of peace” (it found no other basis to remove him). The synagogue appealed this arbitration order to a state civil court. A state appeals court upheld the decision of the Beth Din, and rejected the synagogue’s appeal. It observed that the “arbitration agreement” was entered into “freely and voluntarily, with an awareness on the part of both sides as to the meaning and significance of that form of religious dispute resolution.” The court noted that the authority of a civil court to review an arbitration award is “extremely limited,” and is not permissible “absent proof of fraud, partiality, [or] misconduct on the part of the arbitrators … .” The court concluded by noting that “the law favors dispute resolution through consensual arbitration, and so the award is presumed to be valid. So it is here. On this record, the Beth Din’s decision and award must be confirmed.”
Case StudySouth Huntington Jewish Center, Inc. v. Heyman, 723 N.Y.S.2d 511 (App. Div. 2001)
A New York court ruled that an arbitration clause in an employment contract between a synagogue and a rabbi was legally enforceable, and so the rabbi was barred from suing the synagogue in civil court for discrimination and wrongful termination. The court concluded: “We perceive no public policy reasons for not enforcing anticipatory agreements to arbitrate statutory employment discrimination claims arising under [state law]. Moreover, the broad arbitration clause in [the rabbi’s] employment contract encompasses his claim of wrongful discharge based on a physical disability.
Three Supreme Court Rulings
The United States Supreme Court issued important decisions in 1991, 2001, and 2002 regarding the validity of arbitration policies:
(1) Gilmer v. Interstate/Johnson Lane Corporation, 500 U.S. 20 (1991). The Supreme Court ruled that a compulsory arbitration clause in an employment agreement prevented an employee from bringing an age discrimination claim against his employer. The Court concluded: “It is by now clear that statutory claims may be the subject of an arbitration agreement, enforceable pursuant to the FAA … . By agreeing to arbitrate a statutory claim, a party does not forgo the substantive rights afforded by the statute; it only submits to their resolution in an arbitrator rather than a judicial forum… . Although all statutory claims may not be appropriate for arbitration, having made the bargain to arbitrate, the party should be held to it unless Congress itself has evinced an intention to preclude a waiver of judicial remedies for the statutory rights at issue.” And, “it should be kept in mind that questions of arbitrability must be addressed with a healthy regard for the federal policy favoring arbitration.”
(2) Circuit City Stores, Inc. v. Adams, 532 U.S. 105 (2001). The Court ruled that a clause in an employment application requiring disputes to be settled through binding arbitration was legally enforceable. As a result, the Court threw out a lawsuit brought by an employee for alleged violations of a state nondiscrimination law and ordered the dispute to be resolved through arbitration.
(3) EEOC v. Waffle House, Inc., 534 U.S. 279 (2002). The Court held that the EEOC could not be barred from seeking victim-specific relief under Title VII, even where the individual employee signs a mandatory arbitration agreement. The Court noted that “nothing in the statute authorizes a court to compel arbitration of any issues, or by any parties, that are not already covered in the agreement. The Federal Arbitration Act does not mention enforcement by public agencies; it ensures the enforceability of private agreements to arbitrate, but otherwise does not purport to place any restriction on a nonparty’s choice of a judicial forum.” The Court further observed that “it goes without saying that a contract cannot bind a nonparty.” Thus, the Supreme Court concluded that the EEOC (a nonsignatory) could not be bound by an employee’s arbitration agreement.
Richard R. Hammar is an attorney, CPA and author specializing in legal and tax issues for churches and clergy.
Image: getty/Moussa81
Why Churches Need Whistleblower Policies for Accountability
Discover how whistleblower policies help churches ensure accountability, transparency, and integrity among their leaders.
Executive Pastor Paul Utnage’s expression matched the seriousness of the indictment he’d just leveled at more than 200 church leaders. He had told the gathering that more than 50 in the room were currently committing a serious moral failure.
That was statistically speaking, of course. Utnage, whose church was 1,100 miles away in Bozeman, Montana, didn’t know most of these leaders. And yet estimates showed more than one in four of them were committing some form of moral failure.
Utnage’s history in ministry includes walking some 15 churches through crises. Of those, 10 involved a serious moral failure, including financial crimes.
Moral failures for church leaders include what often come to mind, like embezzlement and fraud, marital affairs, or pornography use. But the definition also covers areas of increasing scrutiny in churches, such as lying, manipulation, bullying, and narcissism. These can occur as easily in the area of church finance as anywhere else.
The power of a policy
Whistleblower policies allow someone who suspects a moral failure in the church, such as fraud or theft, to report it.
Nathan Salsbery of CapinCrouse said a whistleblower policy or hotline service is appropriate for any church. Salsbery works as a partner and executive vice president for CapinCrouse—a national CPA and consulting firm specializing in nonprofits. He noted that especially on the issue of fraud, tips from employees is the number one way wrongdoing is detected.
A whistleblower policy or hotline can be a crucial piece of any church’s internal controls. Without such safeguards, those who suspect wrongdoing are significantly less likely to come forward. “A lot of times people will stay quiet because they don’t have a safe outlet to voice their concerns,” Salsbery said. And without a good whistleblower policy, “fraud is likely to go on longer.”
Key elements of a policy
It can be difficult for churches to chart a course toward a sound policy. But there are some guidelines recommended by Salsbery. Any whistleblower policy should be reviewed by legal counsel, but key components will include a clear flow of communication detailing:
1. The designated hotline or outlet for reporting.
2. The designated body—not just an individual—given authority by the board of elders to review and respond to any concerns.
State and federal statutes can also inform what churches can—or must—do under the law. The Sarbanes-Oxley Act of 2002 amended federal law to protect whistleblowers when reporting on federal law violations. Steven Goodspeed, an attorney and senior associate at law firm Anthony & Middlebrook, said churches aren’t required to adopt a policy.
However, churches should have a policy for financial misconduct and other wrongdoings to foster an ethical and open work environment.
He added that churches should know the whistleblower laws in their respective states.
The taboo of whistleblowing
If moral failures, such as embezzlement, are truly so common, why don’t people know about them? Why don’t church staff, those who work with these leaders every day, know about them?
Utnage said that in his experience “someone in the congregation is going to have seen or noticed something before the staff does.” The problem, he explained, often isn’t that there are no signs of a moral failure but that churches have unhealthy cultures in which whistleblowing is taboo.
Even having a conversation on whistleblowing can make people uneasy. Three church and nonprofit leaders approached for this story consented to speak—but only on the condition that what they said was off the record.
Goodspeed sees a problem in the way many churches treat allegations: “There can be concerns about fostering a culture of tattling or that whistleblowing is inconsistent with church discipline.” But welcoming whistleblowing shows a commitment to “good governance and employment practices.”
In most church cultures, the truth can be hard to verbalize. Staff are afraid of damaging or outright losing their jobs if they accuse someone of moral failure, especially if that person is a respected member of the church’s leadership. Those not on paid staff also have their own fears about blowing the whistle. Utnage said people in the congregation worry about losing trust, significance, or approval. There’s also the fear of no longer being able to attend church comfortably, he said.
Confronting the possibility of failure
Along with putting up important safeguards, the benefits of whistleblower policies and hotline services can’t be underestimated. “Primarily, you want to increase the perception of accountability, to create a culture of accountability,” Salsbery said. In other words, like ADT home security signs on lawns, a whistleblower policy can help prevent wrongdoing in the first place.
Over the years, Salsbery has worked on many crises with clients “where there wasn’t an accountability mechanism in place,” he said. “It’s devastating to the church.”
Most likely it’s so devastating because Christians have such a high view of the church and what it should be. If one in four church leaders really are committing a moral failure right now, churches will have to confront the possibility of moral failure in their midst, even as they strive for the highest standards in integrity, accountability, and stewardship.
Changing the culture
Are people in the church open to a whistleblower policy? “I think the church is an environment that assumes a high level of trust, so they feel they don’t need it,” said Terrence Chavis, CFO at Concord Church in Dallas. “It’s never easy to blow a whistle on people you work with and know very well. That’s doubly so in the church environment where God is involved and faith is involved.”
A whistleblower policy can be passed with as little as one board meeting. Changing an entire church culture to welcome whistleblowing is a much larger task.
“You have to talk about it all the time,” Utnage said, and communicating transparency has to be done with both staff and the congregation.
“We need to have a culture where if I’m caught, my first answer is going to be, ‘I expected that,’” Utnage advised. This kind of culture is open and safe, especially for a whistleblower. Moral failure is a betrayal. Conversely, Utnage admonished that when leaders don’t act on a whistleblower’s tip “you basically say ‘I’m going to betray the person who came to me,’ and you say you have an open culture, but it’s not.”
Utnage said this open culture goes to the very heart of what it means to be the church. “We almost have to bend over backwards more to keep our culture of integrity, which includes an expectation that we will lovingly, graciously, but honestly, authentically blow a whistle.”